Laboratory & Research Manager

NEW Water, the brand of the Green Bay Metropolitan Sewerage District•Green Bay, WI

About The Position

At NEW Water, our purpose goes beyond daily operations—we are dedicated to being a model of water quality protection and environmental sustainability. As the Laboratory and Research Manager, you will play a central role in fulfilling this vital mission. By leading our laboratory operations, ensuring rigorous environmental compliance, and delivering accurate data, your work directly protects local water resources, supports public health, and serves our region.

Requirements

Bachelor’s degree in Chemistry, Biology, Environmental Science, or a related field.
Minimum of 8 years in a certified laboratory environment.
At least 2 years in a supervisory or management role preferred.
Wisconsin Wastewater Treatment Operators License - Laboratory Certification (or ability to obtain within 2 years of hire).
Strong knowledge of state and federal regulatory frameworks, QA/QC protocols, wastewater treatment processes, LIMS, and chemical safety best practices.
Exceptional communication skills with a collaborative, team-first approach.

Responsibilities

Promote and sustain a team culture centered on Safety, Respect, Team, and Environment.
Lead, mentor, and empower a talented team of laboratory analysts, chemists, and coordinators.
Oversee daily lab operations to ensure full compliance with Wisconsin Pollutant Discharge Elimination System (WPDES) permits, state/federal regulations, and WDNR laboratory certification standards.
Direct quality assurance, sample analysis, data validation, and research initiatives that support treatment plant operations, watershed programs, and customer billing.
Oversee departmental budgeting, equipment lifecycle planning, safety protocols, and technical continuous improvement projects.