Laboratory Quality Specialist, Pathology

NYU Langone Health•New York, NY
•$121,792 - $139,214

About The Position

The Laboratory Quality Specialist, Pathology works with guidance from the Clinical Lab leadership team and the QA Manager to manage proficiency testing and ensure timely follow-up. The specialist compiles, monitors, and interprets quality assurance data related to departmental errors and works with staff, supervisors, managers, and pathologists to resolve cases involving non-conformances. The role also tabulates and analyzes quality data associated with non-conformances.

Requirements

  • Bachelor's degree.
  • Two years of experience in a laboratory setting.
  • NYS technician or technologist license.
  • Excellent communication skills.
  • Proficiency in data entry and Microsoft Outlook, Word, and Excel.
  • Ability to effectively communicate with all levels of the organization.

Nice To Haves

  • Experience with Quality Assurance and Quality Improvement methodology and practices.

Responsibilities

  • Oversee proficiency testing distribution and performance, review results, and coordinate follow-up actions as necessary.
  • Compile laboratory data requested for monthly quality assurance presentations.
  • Track and record errors, create isolated event reports, and report incidents in the NYU Hospitals Center Patient Safety Reporting system (PSI).
  • Provide timely resolution and feedback to relevant personnel regarding reported non-conformances.
  • Conduct follow-up audits to assess compliance with corrective actions as requested by the Quality Manager.
  • Assist with regulatory audits.
  • Assist the Administrative Director and Medical Directors with requests and complete additional special projects as indicated by the Director, Quality Systems.

Benefits

  • Comprehensive benefits and wellness package.
  • Financial security benefits.
  • Generous time-off program.
  • Employee resource groups for peer support.
  • Holistic employee wellness program covering physical, mental, nutritional, sleep, social, financial, and preventive care.
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