Laboratory Practice Representative Floater (Phlebotomist) - Largo, MD

University of Maryland Emergency Medicine•Largo, MD

8d•$31,500 - $47,300•Onsite

About The Position

This role oversees the daily operations of the draw site, including inventory management and training new personnel. The position involves performing various front desk and phlebotomy duties in an ambulatory laboratory setting. Key functions include complete demographic and insurance registration, scheduling patients, verifying insurance information, collecting specimens via phlebotomy, and performing quality checks on samples. The role also requires adherence to FPI and departmental policies and procedures, promoting positive guest relations, and ensuring accurate specimen labeling.

Requirements

Completion of an accredited program in Phlebotomy
5 years of Phlebotomy experience
2-3 years medical office experience
General understanding and application of basic accounting principles
PC proficiency
Strong customer service skills
Accurate data entry skills
Current knowledge of payer requirements for referrals and pre-authorization
Knowledge of computerized billing system

Nice To Haves

High school diploma or general education degree (GED) preferred

Responsibilities

Oversees the daily operations of the draw site.
Oversees inventory management.
Trains new personnel.
Performs various front desk and phlebotomy duties in an ambulatory laboratory setting.
Completes demographic and insurance registration.
Schedules patients and/or verifies insurance information.
Performs phlebotomy specimen collection.
Performs quality checks of samples.
Confirms all written orders on the requisition match specimen label.
Demonstrates knowledge of FPI and its practices, including payer contracts, policies and best practices.
Manages provider schedules and scheduling appointments accurately and effectively.
Communicates patient responsibilities (obtaining a referral, bringing a co-pay, presenting identification and an insurance card at check in) and other events as part of the practice pre-visit activities.
Demonstrates the ability and understanding of FPI policy for cash collection and patient encounter, including collecting co-payments, outstanding balances and posting accurately and efficiently in GE Front Desk Credit Card Module.
Demonstrates a working knowledge of the revenue cycle as it relates to patient encounters and obtaining/verifying patient demographic and insurance information in order to receive payment for services rendered.
Observes and applies relevant FPI and departmental policies and procedures.
Observes and promotes positive guest relations.
Demonstrates courtesy and open communications with patients and referral sources.