Laboratory Practice Representative Floater (Phlebotomist) - Largo, MD

University of Maryland Faculty Physicians•Largo, MD

7d•Onsite

About The Position

This role oversees the daily operations of a draw site, including inventory management and training new personnel. The position involves various front desk and phlebotomy duties in an ambulatory laboratory setting. Key functions include complete demographic and insurance registration, scheduling patients, verifying insurance information, performing phlebotomy specimen collection, and conducting quality checks of samples. The role also requires adherence to FPI policies, effective patient scheduling, cash collection, and understanding the revenue cycle related to patient encounters and insurance verification.

Requirements

Completion of an accredited program in Phlebotomy
5 years of Phlebotomy experience
2-3 years medical office experience
General understanding and application of basic accounting principles
PC proficiency
Strong customer service skills
Accurate data entry skills
Current knowledge of payer requirements for referrals and pre-authorization
Knowledge of computerized billing system

Nice To Haves

High school diploma or general education degree (GED) preferred

Responsibilities

Oversees the daily operations of the draw site
Oversees inventory management
Trains new personnel
Performs front desk and phlebotomy duties
Completes demographic and insurance registration
Schedules patients and/or verifies insurance information
Performs phlebotomy specimen collection
Conducts quality checks of samples
Demonstrates knowledge of FPI and its practices, including payer contracts, policies and best practices
Manages provider schedules and scheduling appointments accurately and effectively
Communicates patient responsibilities (obtaining a referral, bringing a co-pay, presenting identification and an insurance card at check in) and other events as part of the practice pre-visit activities
Demonstrates ability and understanding of FPI policy for cash collection and patient encounter, including collecting co-payments, outstanding balances and posting accurately and efficiently in GE Front Desk Credit Card Module
Demonstrates a working knowledge of the revenue cycle as it relates to patient encounters and obtaining/verifying patient demographic and insurance information in order to receive payment for services rendered
Observes and applies relevant FPI and departmental policies and procedures
Observes and promotes positive guest relations
Demonstrates courtesy and open communications with patients and referral sources
Confirms all written orders on the requisition match specimen label