Laboratory Operations Specialist

Eurofins USA PSS Insourcing Solutions•Cambridge, MA

19h•Onsite

About The Position

Eurofins Scientific is an international life sciences company providing analytical testing services. The US Drug Metabolism and Pharmacokinetics (DMPK) team is seeking an Operations Specialist to provide essential operational support. This role is crucial for ensuring smooth coordination among scientific teams, global sites, and external partners, contributing to the safety, health, and sustainability of products and the environment. Eurofins has grown significantly over 30 years, operating numerous laboratories worldwide and offering a vast array of analytical methods.

Requirements

Bachelor’s degree
2+ years of experience in operations support within the biotechnology, pharmaceutical, or CRO industries
Strong organizational and communication skills with a high attention to detail
Demonstrated proactivity and ability to follow tasks through to completion
Demonstrated ability to recognize, assess, and appropriately escalate issues using strong professional judgment
Skilled at managing multiple priorities and building strong cross-functional relationships
Proficiency in Microsoft Office (PowerPoint, Excel, Word)
Must be authorized to work in the United States without restriction or sponsorship

Nice To Haves

Experience managing projects in a global matrix/team environment
Ability to identify operational issues, assess risks, and contribute to resolution and mitigation strategies
Self-motivated with the ability to work independently and exercise sound judgment
Collaborative mindset with a willingness to share knowledge and best practices
Quick to learn new systems and processes, with a focus on continuous improvement
Comfortable working under tight timelines and in evolving organizational environments
Foundational knowledge of data structures
Experience using Benchling
GxP knowledge

Responsibilities

Serve as a primary point of contact for day-to-day operational support within the US DMPK Department.
Collaborate with on-site scientific teams, European colleagues, and external suppliers (e.g., CROs) to ensure timely and efficient processing of requests, including study planning, result integration, and issue resolution.
Support the implementation of tools (e.g., Benchling) and processes to enhance team communication and operational efficiency.
Track training assignments and ensure compliance with internal requirements.
Execute operational tasks such as shipping and receiving of samples.
Set up purchase orders, manage purchasing and invoicing, track spend, and assist with budget documentation.
Ensure timely receipt and review of data and input into digital platforms.
Draft memos and non-scientific communications.