Laboratory Manager (National Certified Phlebotomy Tech required)

Urban Health Plan•Bronx, NY

10d•Onsite

About The Position

The Laboratory Manager is stationed onsite at the El Nuevo San Juan Health Center in the Bronx, NY, and manages the facility’s in-house laboratory operations, including staff, policies, and processes. The role supervises five Phlebotomists and three Patient Service Representatives across four drawing stations and a reception area, and includes hiring, performance management, training, supervision, and payroll responsibilities. The manager must also hold a National Certified Phlebotomy Technician certificate and be comfortable performing blood draws when needed to support the team. The position is scheduled Monday through Friday, 8:00 a.m. to 5:00 p.m., with one Saturday shift per month and a weekday off in exchange. Compensation is $66,300–$75,000 per year for 40 regular hours per week, depending on education and experience.

Requirements

National Certified Phlebotomy Technician certification through NHA, AMCA, NPA, or another nationally accredited institution.
College degree in healthcare administration or a related field of study.
Bilingual Spanish and English.
Two to five years of experience in a laboratory environment, including supervisory or lead experience.
Team-player attitude and willingness to go the extra mile to support patients.
Customer-service orientation and ability to effectively manage staff.
Commitment to excellence and providing quality service to patients.

Responsibilities

Manage in-house laboratory operations, including staff, policies, and processes.
Supervise five Phlebotomists and three Patient Service Representatives across four drawing stations and the reception area.
Handle hiring, performance management, training, supervision, and payroll for staff.
Enforce laboratory procedures for specimen collection, handling, and processing to ensure specimen integrity.
Maintain, implement, adhere to, and enforce departmental operating policies and procedures.
Train phlebotomists and assess competency for phlebotomy-based roles in the organization.
Maintain the laboratory operating schedule and ensure adequate staffing between Mondays and Saturdays.
Coordinate with BioReference for specimen pickup and processing.
Run reports in Electronic Health Records, monitor and track critical laboratory values, and notify providers.
Perform blood draws when necessary to support the team.
Carry out other related managerial duties and functions as assigned.

Benefits

Fully funded health insurance for the employee and 73.5% funded health insurance for family.
Dental, vision, and prescription coverage.
401(k) retirement savings, including a 3% annual employer contribution.
Paid vacation, personal time, sick time, and paid holidays, including the employee’s birthday.
Flexible Spending Accounts for health care, dependent care, and commuter benefits.
Entertainment discount programs.
Employee Assistant Programs.
Eligibility to apply for the Public Service Loan Forgiveness Program (PSLF).
Fitness discounts and perks through the medical plan.
$50,000 term life insurance.