Laboratory Manager - Toxicology

Labcorp•Burlington, NC

2d•Onsite

About The Position

Labcorp is seeking a Laboratory Manager to join our Toxicology team located in Burlington, NC. This role directs the daily operational activities of the Toxicology department, including both technical and non-technical operations. The manager will oversee staffing, monitor production schedules, and ensure adequate coverage and proper use of overtime. A key responsibility is to directly supervise, train, and mentor supervisors and all departmental staff. The goal is to ensure the diagnostics laboratory provides market-leading service levels, meeting client needs and corporate service metrics for turnaround time (TAT). The role involves resolving client inquiries and operational issues, ensuring laboratory compliance with corporate, state, and federal regulatory requirements (CAP, CLIA, State, ISO, etc.), and assisting with the development and implementation of laboratory procedures and equipment. Effective communication with leadership, clients, sales, and staff is crucial, as is maintaining technical knowledge in the assigned department(s).

Requirements

Bachelor’s degree in Chemical or Biological science, Clinical Laboratory Science or Medical Technology
7 years or more of clinical laboratory testing experience
1 year or more of supervising or leading a team

Nice To Haves

1 year or more of experience managing people leaders
ASCP or AMT certification
In lieu of education requirements listed above, non-traditional degrees with applicable science credits that meet CLIA standards may meet education requirements
Understanding of laboratory operations as well as policies and procedures
Experience working in a high volume laboratory environment
Strong working knowledge of CLIA, CAP and relevant state regulations
Proven success in training and developing both technical and non-technical employees
Ability to work independently and within a team environment
Proficient with computers; Familiarity with laboratory information systems
High level of attention to detail along with strong communication and organizational skills
Ability to problem solve and provide solutions under minimal supervision
Comfortability making decisions in a changing environment
Ability to handle the physical requirements of the position
Able to pass a standardized color blindness test
Flexibility to work overtime or other shifts depending on business needs

Responsibilities

Direct the daily operational activities of the Toxicology department; both the technical and non-technical operations
Effectively manage the staffing of the department and monitor the production schedule to ensure adequate coverage and proper use of overtime, and adjust as needed
Directly supervisor, train, and mentor supervisors along with responsibility for all departmental staff
Ensure the diagnostics laboratory provides market leading service levels, meeting the needs of our clients and corporate service metrics established for TAT
Resolve client inquiries and operational issues in a timely manner by consulting with the Medical Director, Technical Director, QA, managers, discipline directors, laboratory directors or corporate operations
Ensure laboratory is compliant with corporate, state and federal regulatory requirements (CAP, CLIA, State, ISO, etc) related to personnel safety and quality of laboratory testing as well as professional conduct
Assist with developing and implementing laboratory procedures and installation of equipment and methods
Manage staff including hiring qualified employees, performance management, training and development
Ensure effective communication with leadership, clients, sales, corporate operations and all departmental staff
Conduct departmental meetings and ensure appropriate departmental communication
Investigate deviations from established procedures to ensure effective corrective action
Maintain technical knowledge in the assigned department(s) for the laboratory testing