Laboratory Director

Hennepin Healthcare•Minneapolis, MN

9d•Onsite

About The Position

Responsible for the administrative management of clinical laboratory and pathology services at Hennepin Healthcare System (HHS). Accountable for personnel and resource management; budgeting, legal and regulatory compliance and laboratory accreditations. In conjunction with laboratory medical directors ensures continuous support in HHS laboratory testing menu, utilization, test development and enhancement of patient care. Partners with Laboratory Medical staff and HHS in laboratory strategic planning, growth and marketing.

Requirements

Master's degree in medical technology, business administration, management, or related field
Five + years of Laboratory management
An approved equivalent combination of education and experience
Management experience in a high complexity CLIA Clinical Laboratory
Medical Technologist (ASCP)/Medical Laboratory Scientist (ASCP)

Nice To Haves

Clinical Laboratory background
Skilled and experienced in directing a full business unit
Ability to effectively allocate resources (i.e. budget and personnel)
Capable of assisting executives in defining organizational goals, critical issues, and strategic plans
Experience modeling and upholding organizational norms and values, particularly with regards to health and safety
Exceptional problem solving and critical thinking when addressing organizational issues
Demonstrated ability to think strategically and innovatively while supporting company-wide initiatives
Excellent interpersonal skills and the ability to communicate and negotiate with people at all levels

Responsibilities

Assumes responsibility and leadership for the direction and management of Hennepin Healthcare System (HHS) clinical laboratory inpatient, ambulatory and outreach business services. Responsible for the performance of duties required as defined by the scope of service
Plan and implement short and long term goals in conjunction with the laboratory medical staff supporting the organization’s mission and vision
Maintains and monitors laboratory services compliance in accordance with federal, state, local and accrediting agency standards. Maintains of all necessary reports, documents and records
Establishes and implements policies and procedures for department/program operations. Monitors for compliance
Develop, maintain, evaluate and recommend budget, capital equipment, inventory systems, productivity, technology and cost accounting systems
Establish and maintain laboratory personnel selection qualifications and staffing levels to meet business needs
Reviews department performance metrics, affects changes, as needed, to improve services provided and ensure compliance with both HHS guidelines and regulatory requirements, Keeps HHS administration/ medical laboratory staff informed of department/program activities, needs, and problems. Implements solutions or corrections in conjunction with the laboratory medical staff as needed
Regularly communicates organizational and departmental information to all laboratory and medical staff. Plans, conducts meetings and discussions with both administration and staff to encourage participation in formulating departmental/program policies, promote initiative, solve problems, employee engagement and to interpret new regulations and procedures
Develops standards of performance, monitors and supervises staff; evaluates performance and initiates or makes recommendations for personnel actions, such as promotions, transfers, salary increases, and disciplinary action
Ensure student / internship programs are meeting regulatory and organizational expectations and are resourced appropriately
Manages projects and system maintenance in conjunction with Information Technology the Laboratory Information System, instrument middleware, point of care information system and interfacing connections
Responsible for the department’s quality performance and ensures that the department delivers quality services in accordance with applicable policies, procedures, and professional standards in conjunction with laboratory medical directors
Serves as a resource to nursing and departmental managers within and across service lines. Ensures communication of laboratory service changes or updates
Actively participates in departmental, and organization wide committees as assigned; providing on-going communication to those one represents. Assumes responsibility for organizational assigned HHS policies
Maintains charging and billing process with in the laboratory system and monitors appropriate charges, compliance standards and billing in organizational system
Responsible for the laboratory outreach business in contracting, billing and compliance. Fosters and supports growth, marketing and development of new business and maintaining current business
Works in conjunction with Laboratory medical leadership to develop and implement strategic growth plans for lab services
Focuses on leadership development and mentoring for lab management staff and other team members as indicated