Laboratory Assistant

HCA Healthcare•Atlantis, FL

17d

About The Position

The Laboratory Assistant / Phlebotomist performs non-technical laboratory functions under the supervision of a department supervisor, manager, or director. The role supports department goals for service, quality, regulatory compliance, financial performance, patient satisfaction, a healthy work environment, and coordination across departments. Work includes specimen collection and processing, patient registration, order entry, referral-laboratory submissions and follow-up, and related clerical duties. The position follows written procedures and regulatory requirements and protects confidential information. Shifts are 4:00 a.m.–12:30 p.m. or 4:00 a.m.–2:30 p.m., with rotating weekends.

Requirements

At least 2 years of experience performing registration, clerical duties, and specimen send-out processing.
Ability to interact with coworkers in a team environment and promote a cooperative workplace.
Excellent customer-service practices.
Ability to communicate effectively with personnel and exchange accurate, timely technical information.
Follow safety, privacy, security, company-policy, and training requirements.
Availability to work during disasters.

Nice To Haves

Vocational or technical degree preferred.
1–3 years of experience in a clinical laboratory setting preferred.
Phlebotomy, Medical Assistant, Paramedic, or EMT certification preferred.

Responsibilities

Collect specimens, including venipunctures and finger sticks for pediatric, neonatal, adult, and geriatric patients, and heel sticks for infants as required.
Follow patient-identification and specimen-collection procedures based on test orders; document collections and explain procedures to patients or families before collection.
Process, label, centrifuge, aliquot, sort, and prepare specimens according to established protocols and testing requirements.
Receive specimens into the laboratory information system and perform requested registration and order-entry procedures accurately and promptly.
Prepare referral-laboratory specimens for courier pickup, include physician-requested special instructions, and monitor referred testing to ensure results are received within established turnaround times.
Review outstanding specimen reports and pending collection, accessioning, and referral-testing issues, and take appropriate action.
Communicate and troubleshoot problem specimens, referral-testing requirements, and order-entry issues in a timely manner.
Perform clerical duties such as faxing, answering phones, using the pneumatic tube system, and preparing reports.
Use supplies appropriately and discard specimens according to the established schedule.
Perform assigned preventive maintenance and quality assurance procedures.
Collect chain-of-custody drug specimens when required by the laboratory.
Maintain records and documentation related to specimen and other problems, and take corrective action to support valid and accurate testing.
Clean specimen spills during emergencies.
Follow safety policies and procedures, protect sensitive and confidential information, complete assigned annual courses and training, and be available to work during disasters.
Work cooperatively with colleagues and communicate accurate, timely technical information to personnel and, as needed, customers, hospital floors, and physicians.

Benefits

Medical, prescription drug, dental, vision, behavioral health, and telemedicine services
Free counseling and referral services
Paid time off and paid family leave
Long- and short-term disability coverage and leaves of absence
401(k) plan with a 100% match on 3% to 9% of pay, based on years of service
Employee Stock Purchase Plan
Flexible spending accounts
Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling
Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing
Fertility and family-building benefits and adoption assistance
Life insurance and supplemental health protection plans
Auto and home insurance, legal counseling, identity theft protection, and consumer discounts