Laboratory Assistant

HCA Healthcare•Portsmouth, NH

19d

About The Position

The Laboratory Assistant collects blood from patients of all ages according to physician orders, registers patients, accesses laboratory orders, and processes blood for testing in laboratory areas. The role responds promptly to phone inquiries and refers problems to the appropriate supervisor. The position requires professional, reliable, respectful, and ethical conduct; proper specimen handling and identification; patient confidentiality; and a clean, well-stocked work environment. The Laboratory Assistant uses independent judgment and critical thinking to resolve problems, communicates patient and operational issues across shifts and departments, documents corrective actions, and follows applicable personnel, regulatory, and accreditation standards for clinical laboratory testing. The role also supports training and education within the laboratory’s scope of practice, collaborates with teams to meet patient and organizational needs, participates in quality and process improvement, and attends continuing education. Other duties may be assigned. A high school diploma or GED is required. Benefits may vary by location and eligibility.

Requirements

High school diploma or GED.
Demonstrate reliability, respectful communication, professionalism, and adherence to company values, policies, and ethical standards.
Maintain patient confidentiality in accordance with HIPAA guidelines.
Use independent judgment and critical thinking to resolve problems.

Responsibilities

Collect blood from patients of all ages as required by physician orders.
Perform patient registration and access laboratory orders as appropriate.
Process blood specimens to prepare them for testing in laboratory areas.
Respond to phone inquiries promptly and refer problems to the appropriate supervisor.
Handle and process specimens according to policy, ensuring proper identification.
Maintain patient confidentiality in accordance with HIPAA guidelines and keep the work environment clean.
Manage inventory, monitor material expiration dates, rotate stock, and reduce waste.
Use independent judgment and critical thinking to recognize and resolve problems, applying procedures and scientific knowledge.
Communicate patient and operational issues effectively across shifts and departments, and notify management or other stakeholders of problems as appropriate.
Document corrective actions taken to resolve problems, including errors.
Meet personnel standards and comply with governing, regulatory, and accreditation requirements for clinical laboratory testing.
Provide education and training to new personnel, fellows, residents, students, and visitors within the laboratory scope of practice.
Work collaboratively across departments and with teams to meet patient needs and organizational goals.
Participate in quality and process improvement projects.
Attend and participate in continuing education to maintain current professional practices and standards.
Perform other duties as assigned.

Benefits

Medical, prescription drug, dental, vision, behavioral health, and telemedicine coverage
Free counseling and referral services
Paid time off and paid family leave
Long- and short-term disability coverage and leaves of absence
401(k) plan with a 100% match on 3% to 9% of pay, based on years of service
Employee Stock Purchase Plan
Flexible spending accounts
Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling
Tuition assistance, student loan assistance, certification support, dependent scholarships, and partnership with Galen College of Nursing
Fertility and family-building benefits
Adoption assistance
Life insurance and supplemental health protection plans
Auto and home insurance
Legal counseling, identity theft protection, and consumer discounts