Laboratory Assistant

HCA Healthcare•Portsmouth, NH

19d•Onsite

About The Position

The Laboratory Assistant collects blood from patients of all ages as required by physician orders, performs patient registration and accessioning of laboratory orders, and processes blood specimens for testing across laboratory areas. The role responds promptly to phone inquiries and refers issues to the appropriate supervisor. The position handles and processes specimens according to policy, maintains proper identification and patient confidentiality under HIPAA, and keeps the work environment clean. It manages inventory, including stock rotation and monitoring outdated materials, and uses independent judgment and critical thinking to identify and resolve problems. The Laboratory Assistant communicates patient and operational issues across shifts and departments, escalates concerns when appropriate, and documents corrective actions, including errors. The role follows personnel standards and applicable regulatory and accreditation requirements for clinical laboratory testing. It may provide education and training to new personnel, fellows, residents, students, and visitors within the laboratory’s scope of practice. The Laboratory Assistant works with teams to meet patient needs and organizational goals, participates in quality and process improvement, and attends continuing education to maintain current professional practices and standards. Other duties may be assigned.

Requirements

High school diploma or GED.

Responsibilities

Collect blood from patients of all ages as required by physician orders.
Perform patient registration and accession laboratory orders as appropriate.
Process blood specimens to prepare them for testing in all laboratory areas.
Respond to phone inquiries promptly and refer problems to the appropriate supervisor.
Handle and process specimens according to policy and ensure proper identification.
Maintain patient confidentiality in accordance with HIPAA guidelines.
Maintain a clean working environment.
Manage inventory, monitor material expiration dates, rotate stock, and reduce waste.
Recognize and resolve problems using independent judgment, critical thinking, procedures, and scientific knowledge.
Communicate patient and operational issues effectively across shifts and departments.
Notify management or other key stakeholders of problems or issues as appropriate.
Document corrective actions taken to resolve problems, including errors.
Meet personnel standards and applicable regulatory and accreditation requirements for clinical laboratory testing.
Conduct education and training for new personnel, fellows, residents, students, and visitors within the laboratory scope of practice.
Work effectively with teams and across departments to meet patient needs and organizational goals.
Participate in quality and process improvement projects.
Attend and participate in continuing education opportunities.
Perform other duties as assigned.

Benefits

Comprehensive medical, prescription drug, dental, vision, behavioral health, and telemedicine benefits.
Wellbeing support, including free counseling and referral services.
Paid time off and paid family leave.
Long- and short-term disability coverage and leaves of absence.
401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
Employee Stock Purchase Plan.
Flexible spending accounts.
Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
Fertility and family-building benefits and adoption assistance.
Life insurance and supplemental health protection plans.
Auto and home insurance, legal counseling, identity theft protection, and consumer discounts.