PRN Laboratory Assistant

HCA Healthcare•Orlando, FL

2d•Onsite

About The Position

The Laboratory Assistant / Phlebotomist performs non-technical laboratory functions under the supervision of a department supervisor, manager, or director. The role includes specimen collection and processing, referral-laboratory submission and monitoring, and patient registration. Duties must follow written procedures and regulatory requirements and support department goals for service, quality, compliance, financial performance, patient satisfaction, a healthy work environment, and coordination across departments. The position handles specimens from patients across age groups, performs related clerical and information-system tasks, and prepares specimens for testing in-house or at referral laboratories. It also involves documentation, quality assurance, safety, privacy, and timely communication about specimen problems and pending results. This is a PRN opportunity at UCF Lake Nona Hospital in Orlando, Florida.

Requirements

At least 2 years of experience performing registration, clerical duties, and specimen send-out processing.
Ability to work cooperatively with coworkers in a team environment.
Excellent customer service practices.
Ability to communicate effectively with personnel and exchange accurate, timely technical information.
Follow safety policies and procedures.
Protect sensitive and confidential information and adhere to security policies and standards.
Complete assigned courses and training annually.

Nice To Haves

Vocational/technical degree preferred.
1–3 years in a clinical laboratory setting preferred.
Phlebotomy, Medical Assistant, Paramedic, or EMT certification preferred.
Experience with venipunctures and/or finger sticks on pediatric, neonatal, adult, and geriatric patients; heel-stick proficiency on infants where applicable.

Responsibilities

Collect specimens, including venipunctures, finger sticks, and heel sticks as required by the patient population.
Follow patient identification, specimen collection, documentation, and specimen-rejection procedures.
Explain collection procedures to patients and families before collecting specimens.
Use the computer information system for job-related functions, including receiving specimens, patient registration, and order entry.
Perform clerical duties such as faxing, answering phones, using the pneumatic tube system, and handling reports.
Prioritize and plan work, review Outstanding Specimen Reports and pending collection or accessioning issues, and take appropriate action.
Label, centrifuge, aliquot, and otherwise process specimens according to protocols and testing orders.
Prepare specimens for courier pickup, including any special instructions, and discard specimens according to established schedules.
Perform assigned preventive maintenance and quality assurance procedures.
Collect chain-of-custody drug specimens when required by the laboratory.
Maintain records and documentation about specimen and other problems, and take corrective action as needed to protect testing validity and accuracy.
Clean emergency specimen spills.
Assess referral-testing specimen requirements; troubleshoot specimen or order-entry issues; sort, prepare, and submit specimens to referral laboratories.
Monitor referred testing and follow up so results are received and made available to physicians within established turnaround times.
Communicate and troubleshoot problem or pending specimens promptly, including with customers, floors, and physicians as needed.
Follow safety, privacy, security, company policy, and annual training requirements.
Be available to work during disasters.

Benefits

Medical, prescription drug, dental, vision, behavioral health, and telemedicine plans.
Wellbeing support, including free counseling and referral services.
Paid time off and paid family leave, as well as long- and short-term disability coverage and leaves of absence.
401(k) plan with a 100% match on 3% to 9% of pay, based on years of service.
Employee Stock Purchase Plan and flexible spending accounts.
Tuition assistance, student loan assistance, certification support, dependent scholarships, and a partnership with Galen College of Nursing.
Fertility and family-building benefits and adoption assistance.
Life insurance and supplemental health protection plans.
Preferred banking partnerships, retirement readiness tools, rollover support, and financial wellbeing counseling.
Auto and home insurance, legal counseling, identity theft protection, and consumer discounts. Benefits eligibility may vary by location and position.