Performs clerical and specimen-processing duties at the front desk and uses the laboratory computer system appropriately. Interacts effectively with nursing, medical and laboratory staff, patients, visitors, and others. Organizes priorities to complete work within appropriate time frames; assesses whether patient identification is adequate and requests proper identification when needed; and interrupts routine collection duties to fulfill STAT or timed collection requests. Notifies the Lab Coordinator or a supervisor when workload requires additional personnel or when laboratory policy conflicts with requests or instructions from nursing staff or physicians. Collects blood specimens using appropriate techniques from patients of all age groups. Performs charges and credits to ensure patients are charged appropriately, charts patient results promptly on the permanent record, and identifies, researches, and follows up on charting discrepancies. Oversees trainees in work activities.
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Education Level
High school or GED