Clinical Laboratory Assistant II - Nights - Bayfront Hospital

Orlando Health•St. Petersburg, FL

5d•Onsite

About The Position

This is a clinical patient-facing role involving patient support, registration, and specimen collection and processing. The Laboratory Assistant II performs specimen receiving and processing duties, registers patients, enters orders in the computer system, centrifuges specimens, labels and aliquots samples, delivers to test site, and stores samples, slides, blocks, etc. The role provides support in patient registration, third-party reimbursement requirements and regulations, and maintains department supplies. It requires knowledge of specimen collection and handling, hospital and laboratory information systems (including downtime functions), specimen processing, transportation, billing, and scheduling. The position also involves maintaining positive customer service relationships, processing pathology specimens, training staff, and working flexible hours. Excellent interpersonal skills are needed to work cooperatively with team members and respond to customer phone calls. The assistant will also help maintain and clean laboratory equipment like refrigerators and centrifuges, and follow established policies and procedures to meet regulatory and accrediting agency requirements.

Requirements

High School Diploma or GED equivalency
Two (2) years of laboratory experience or patient care experience required.
Current student seeking higher educational degree or certification in a science field, such as nursing, medical technology, pre-med, or related clinical field may be substituted for up to two years of the required experience.

Nice To Haves

Phlebotomy certification, training, or experience highly preferred.

Responsibilities

Performs specimen receiving and processing duties.
Registers patients.
Enters orders in the computer system.
Centrifuges specimens.
Labels and aliquots samples.
Delivers samples to the test site.
Stores samples, slides, blocks, etc.
Provides support in patient registration, third party reimbursement requirements and regulations.
Maintains department supplies and customer supply orders.
Demonstrates knowledge of specimen collection and handling requirements.
Performs all departmental functions and has a thorough knowledge of hospital and laboratory information systems, to include downtime functions, specimen processing, transportation, billing, reference testing and scheduling.
Maintains positive customer service relationships at all times and proactively responds to customer service issues.
Processes pathology specimens as appropriate.
Trains staff as required.
Ability to work flexible hours to meet the needs of the department.
Excellent interpersonal skills to work cooperatively with all team members and respond to customer phone calls.
Assist in maintaining and cleaning of laboratory equipment, i.e., refrigerators, centrifuges.
Follows the established policies and procedures to meet regulatory and accrediting agency requirements.
Maintains reasonably regular, punctual attendance consistent with Orlando Health policies, the ADA, FMLA and other federal, state and local standards.
Maintains compliance with all Orlando Health policies and procedures.