Certified Phlebotomy Technician (CPT) Laboratory Assistant II

Sutter Health•Los Banos, CA

About The Position

The Laboratory Assistant II collects blood specimens and receives, handles, and processes specimens for laboratory testing. The role interacts with patients of diverse ages, backgrounds, values, beliefs, and behaviors. It receives, sorts, and accessions specimens, assigns them to the appropriate pre-analytic and analytic workflow, and completes computerized tasks related to patient registration, test order entry, specimen collection, receipt, and processing. The position also performs basic post-analytic tasks, including distributing reports and storing or retrieving specimens. The Laboratory Assistant II completes quality-related work, including documenting work, maintaining a clean, stocked, and safe work area, monitoring pending work, and escalating priority work. The role operates or uses basic pre-analytic laboratory equipment and follows applicable local, state, and federal regulations, codes, policies, and procedures to protect privacy and safety while delivering patient care.

Requirements

High school diploma or GED.
California Licensed Certified Phlebotomy Technician (CPT) I or II.
One year of recent relevant experience.
Knowledge of standard principles, processes, procedures, and equipment related to ordering laboratory tests, collecting blood specimens, interacting with patients, and handling and processing biological specimens.
Ability to perform job duties accurately, precisely, and reliably.
Ability to organize and prioritize duties and tasks for completion within expected timeframes.
Ability to respond appropriately to workload fluctuations, unexpected situations or problems, shift-to-shift hand-offs, STAT test orders, specimen integrity issues, and pending-work reviews.
Ability to follow standard practices, processes, and procedures in sequence.
Knowledge of applicable regulations, codes, policies, and procedures aimed at protecting patient privacy and safety.
Critical-thinking and decision-making skills, including recognizing and appropriately escalating complex or unusual deviations, problems, occurrences, and outcomes.
Effective verbal and written communication skills.
Ability to interact compassionately and effectively with patients of diverse ages, backgrounds, values, beliefs, and behaviors.

Responsibilities

Collect blood specimens.
Receive, handle, sort, accession, and process specimens for laboratory testing.
Assign specimens to the appropriate pre-analytic and analytic workflow.
Complete computerized tasks related to patient registration, test order entry, specimen collection, receiving, and processing.
Perform basic post-analytic tasks, including distributing reports and storing or retrieving specimens.
Document work and maintain a clean, stocked, and safe work area.
Monitor pending work and escalate priority work.
Operate or use basic pre-analytic laboratory equipment.
Follow applicable local, state, and federal regulations, codes, policies, and procedures to ensure patient privacy and safety.
Respond to workload fluctuations, unexpected situations or problems, shift hand-offs, STAT orders, specimen integrity issues, and pending-work priorities.
Interact compassionately and effectively with patients of diverse ages and backgrounds.
Communicate current, factual, and relevant work information in a collaborative setting.