Certified Phlebotomy Technician (CPT) Laboratory Assistant II

Sutter Health•Modesto, CA

About The Position

Collects blood specimens and receives, handles, and processes specimens for laboratory testing. Interacts with patients of diverse ages, backgrounds, values, beliefs, and behaviors. Receives, sorts, and accessions specimens, assigning them to appropriate pre-analytic and analytic workflows. Completes computerized tasks related to patient registration and/or test order entry, specimen collection, receiving, and processing. Performs basic post-analytic tasks, including distributing reports and storing and/or retrieving specimens. Completes quality-related tasks, including documenting work, maintaining a clean, stocked, and safe work area, monitoring pending work, and escalating priority work. Operates and/or uses basic pre-analytic laboratory equipment. Adheres to local, state, and federal regulations, codes, policies, and procedures to protect privacy and safety while delivering optimal patient care. This is a regular, full-time, non-exempt position with Sutter Health at MMC-Memorial Medical Center. The schedule is on days, with 8-hour shifts and variable days of the week; weekend work is required every other weekend. The position is 40 hours per week.

Requirements

High school diploma or GED before the start date.
California Licensed Certified Phlebotomy Technician (CPT) I or II.
Knowledge of standard principles, processes, procedures, and equipment related to laboratory test ordering, blood specimen collection, patient interaction, and handling and processing biological specimens.
Ability to perform job duties and assigned tasks accurately, precisely, and reliably.
Ability to organize and prioritize work for completion within expected timeframes.
Ability to respond appropriately to workflow fluctuations, unexpected problems, shift hand-offs, STAT orders, specimen-integrity issues, and pending-work priorities.
Ability to follow standard practices, processes, and procedures in sequence.
Knowledge of applicable local, state, and federal regulations, codes, policies, and procedures concerning patient privacy and safety.
Critical-thinking and decision-making skills, including the ability to recognize and appropriately escalate complex or unusual issues.
Effective verbal and written communication skills.
Ability to work collaboratively and communicate current, factual, and relevant work information.

Responsibilities

Collect blood specimens.
Receive, handle, sort, accession, and process specimens for laboratory testing, assigning them to the appropriate pre-analytic and analytic workflows.
Complete computerized tasks related to patient registration, test order entry, specimen collection, and specimen receiving and processing.
Perform basic post-analytic tasks, including distributing reports and storing and/or retrieving specimens.
Document work, maintain a clean, stocked, and safe work area, monitor pending work, and escalate priority work.
Operate and/or use basic pre-analytic laboratory equipment.
Interact compassionately and effectively with patients of diverse ages, backgrounds, values, beliefs, and behaviors.
Follow applicable regulations, codes, policies, and procedures to protect patient privacy and safety.
Organize and prioritize assigned work for completion within expected timeframes.
Respond appropriately to fluctuations in workload, unexpected situations or equipment or information-system failures, shift hand-offs, STAT orders, specimen-integrity issues, and pending-work or priority reviews.
Recognize and appropriately escalate complex or unusual deviations, problems, occurrences, and outcomes.
Communicate current, factual, and relevant work information in a collaborative setting.