Laboratory Assistant II - FT - 1st Shift

Orlando Health•Ocoee, FL

7h•Onsite

About The Position

The Laboratory Assistant performs specimen receiving and processing duties, registers patients, enters orders into the computer system, centrifuges specimens, labels and aliquots samples, delivers them to testing sites, and stores samples, slides, blocks, and related materials. The role supports patient registration and third-party reimbursement requirements, specimen handling, laboratory information systems, customer service, and laboratory operations. The position is with Orlando Health – Health Central Hospital in Ocoee, Florida, and is listed as full-time, first shift. The outpatient lab schedule is four 10-hour shifts Monday through Thursday, 6:00 a.m. to 4:30 p.m.

Requirements

High school diploma or GED equivalency.
Two years of laboratory experience or patient care experience.
Up to two years of the required experience may be substituted by current enrollment in a higher educational degree or certification program in a science field such as nursing, medical technology, pre-med, or a related clinical field.
Approved competency must be on file before performing phlebotomy.

Responsibilities

Support patient registration and third-party reimbursement requirements and regulations.
Maintain department supplies and customer supply orders.
Apply knowledge of specimen collection and handling requirements.
Perform departmental functions and use hospital and laboratory information systems, including downtime functions, specimen processing, transportation, billing, reference testing, and scheduling.
Maintain positive customer service relationships and proactively respond to customer service issues.
Process pathology specimens as appropriate.
Train staff as required.
Work flexible hours to meet department needs.
Work cooperatively with team members and respond to customer phone calls.
Assist with maintaining and cleaning laboratory equipment, including refrigerators and centrifuges.
Follow established policies and procedures to meet regulatory and accrediting agency requirements.
Maintain regular and punctual attendance consistent with applicable policies and standards.
Comply with Orlando Health policies and procedures.
Maintain an active role in the laboratory Quality Improvement Program.
Maximize productivity, customer satisfaction, and profitability.
Document specimen quality issues.
Follow infection control and safety practices and keep the work area clean and organized.
Maintain confidentiality of patient records, hospital matters, and departmental matters.
File reports and requisitions.
Assist with charting and report distribution by telephone, fax, or other appropriate means.
Read and understand physicians' laboratory test orders.
Schedule pathologists, histotechnicians, or transportation representatives as needed.
Assist with bone marrow collection and processing.
Perform phlebotomy as necessary after approved competency is on file.