Laboratory Assistant II - FT- 1st Shift

Orlando Health•Melbourne, FL

About The Position

The Laboratory Assistant performs specimen receiving and processing duties, registers patients, enters orders in the computer system, centrifuges specimens, labels and aliquots samples, delivers them to the test site, and stores samples, slides, blocks, and related materials. The role supports patient registration and reimbursement requirements, laboratory operations, customer service, specimen handling, pathology processing, and quality and safety practices. The position may include assisting with bone marrow collection and processing and performing phlebotomy when necessary, provided approved competency is on file.

Requirements

High school diploma or GED equivalency.
Two years of laboratory experience or patient care experience.
Current students seeking a higher educational degree or certification in a science field—such as nursing, medical technology, pre-med, or a related clinical field—may substitute for up to two years of the required experience.

Responsibilities

Support patient registration and third-party reimbursement requirements and regulations.
Maintain department supplies and customer supply orders.
Apply knowledge of specimen collection and handling requirements.
Perform departmental functions using hospital and laboratory information systems, including downtime procedures, specimen processing and transportation, billing, reference testing, and scheduling.
Maintain positive customer service relationships and proactively respond to customer service issues.
Process pathology specimens as appropriate.
Train staff as required.
Work flexible hours to meet department needs.
Work cooperatively with team members and respond to customer phone calls.
Assist with maintaining and cleaning laboratory equipment, including refrigerators and centrifuges.
Follow policies and procedures to meet regulatory and accrediting agency requirements.
Maintain regular, punctual attendance and comply with Orlando Health policies and applicable standards.
Participate actively in the laboratory Quality Improvement Program.
Maximize productivity, customer satisfaction, and profitability.
Document specimen quality issues.
Follow infection control and safety practices and keep the work area clean and organized.
Maintain confidentiality of patient records and hospital and departmental matters.
File reports and requisitions.
Assist with charting and report distribution by telephone, fax, or other appropriate means.
Read and understand physicians' laboratory test orders.
Schedule Pathologists, Histotechnicians, or Transportation Representatives as needed.
Assist with bone marrow collection and processing.
Perform phlebotomy when necessary, after approved competency is on file.