Laboratory Assistant II

HealthPartners • Hutchinson, MN

3d • Onsite

About The Position

The Laboratory Assistant II collects blood and other patient specimens for testing and analysis and performs basic laboratory functions that support laboratory services, with an emphasis on customer service. The role is cross-trained in laboratory reception, specimen collection, specimen processing, and waived testing. Additional duties may include working as a Lab Coordinator, assisting with workflow development, training new staff and students, processing specimens in the hospital setting, and performing limited non-waived testing according to policy and procedures.

The position requires accurate specimen collection and handling, adherence to established procedures and safety protocols, and compliance with applicable regulatory guidelines. The Laboratory Assistant II also supports colleagues and contributes to an engaged, positive laboratory team environment.

Requirements

• High school graduation or equivalent.
• Phlebotomy certification; Certified Medical Assistant certification may fulfill the phlebotomy certification requirement.
• Accuracy and precision.
• Manual dexterity.
• Ability to work independently.
• Excellent verbal and written communication skills.
• Computer skills sufficient to navigate a laboratory information system.
• Demonstrated strong competence in the Lab Assistant I role for a minimum of 6 months.
• Discretion and confidentiality.
• Phlebotomy experience.
• Ability to read, write, make simple calculations, and accurately follow oral and written directions.

Nice To Haves

• Experience in a medical-related field or an applied science degree.
• Certified Medical Assistant certification.
• Laboratory experience or internship.

Responsibilities

• Collect blood, urine, throat, and nasopharyngeal specimens.
• Verify patient identity using two patient identifiers.
• Maintain a clean and injury-free environment by following safety and blood-borne pathogen protocols.
• Accurately interpret written and verbal physician orders.
• Follow established procedures and protocols and document work properly.
• Provide excellent customer service in accordance with AIDET practices.
• Perform waived and non-waived testing according to policy and procedures.
• Provide guidance to new employees and students using training checklists.
• Serve as a resource for questions and concerns from new employees, students, and other department employees.
• Promote an engaged and positive environment among the laboratory team and demonstrate leadership and a strong work ethic in a team-based environment.
• Follow regulatory guidelines, including Joint Commission, OSHA, CLIA, and HIPAA requirements.
• Maintain confidentiality of the organization and patients; report health or medical errors and safety risks or hazards.
• Observe Environment of Care policies and perform other related duties as assigned.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED