Certified Phlebotomy Technician (CPT) Laboratory Assistant II

Sutter Health•Roseville, CA

About The Position

The Laboratory Assistant II collects blood specimens and receives, handles, and processes specimens for laboratory testing. The role interacts with patients of diverse ages, backgrounds, values, beliefs, and behaviors. It receives, sorts, and accessions specimens, assigning them to the appropriate pre-analytic and analytic workflow, and completes computerized tasks related to patient registration, test order entry, specimen collection, receiving, and processing. The position also performs basic post-analytic tasks, including distributing reports and storing or retrieving specimens. The role completes quality-related work, including documenting work, maintaining a clean, stocked, and safe work area, monitoring pending work, and escalating priority work. It operates or uses basic pre-analytic laboratory equipment and adheres to applicable local, state, and federal regulations, codes, policies, and procedures to ensure privacy and safety while delivering optimal patient care.

Requirements

High school diploma or GED provided before the start date.
California Licensed Certified Phlebotomy Technician (CPT) I or II.
Knowledge and practice of standard principles, processes, procedures, and equipment related to ordering laboratory testing, collecting blood specimens, interacting effectively with patients, and handling and processing biological specimens submitted for laboratory analysis.
Ability to perform job duties and assigned tasks accurately, precisely, and reliably.
Ability to organize and prioritize work for completion within expected timeframes.
Ability to respond appropriately to workload fluctuations, unexpected situations or problems, shift hand-offs, STAT orders, specimen integrity issues, and pending or priority work.
Ability to follow standard practices, processes, and procedures in sequence.
Knowledge of applicable regulations, codes, policies, and procedures aimed at ensuring patient privacy and safety.
Critical-thinking and decision-making skills, including the ability to recognize and escalate complex or unusual problems and unexpected outcomes.
Effective verbal and written communication skills and ability to work collaboratively.

Responsibilities

Collect blood specimens.
Receive, handle, process, sort, and accession specimens for laboratory testing, assigning them to the appropriate pre-analytic and analytic workflows.
Complete computerized tasks related to patient registration, test order entry, specimen collection, receiving, and processing.
Perform basic post-analytic tasks, including distributing reports and storing or retrieving specimens.
Document work; maintain a clean, stocked, and safe work area; monitor pending work; and escalate priority work.
Operate or use basic pre-analytic laboratory equipment.
Follow applicable local, state, and federal regulations, codes, policies, and procedures to protect patient privacy and safety.
Interact compassionately and effectively with patients of diverse ages, backgrounds, values, beliefs, and behaviors.
Organize and prioritize duties and tasks for completion within expected timeframes.
Respond appropriately to fluctuations in workload, unexpected situations or equipment or information-system failures, shift hand-offs, STAT orders, specimen integrity issues, pending logs, and priority assignments.
Recognize and appropriately escalate complex or unusual deviations, problems, occurrences, and outcomes.
Communicate current, factual, and relevant work information verbally and in writing, and collaborate with others.