Laboratory Assistant 1

St. Luke's Health System•Boise, ID

About The Position

St. Luke’s Health System is seeking a dedicated and detail-oriented Laboratory Assistant 1 to support diagnostic and clinical operations across multiple service areas, including inpatient and outpatient phlebotomy, specimen processing, and client services. The position emphasizes professionalism, accuracy, patient-centered care, and support of laboratory operations. The posting lists full-time and part-time positions at various locations, with the general information identifying the department as Laboratory Boise Hospital Flr 1 in Boise, Idaho.

Requirements

  • High school diploma or equivalent.
  • Strong attention to detail and accuracy.
  • Excellent communication and interpersonal skills.
  • Ability to work collaboratively in a fast-paced, multidisciplinary environment.
  • Commitment to patient safety, confidentiality, and service excellence.

Nice To Haves

  • Completion of an accredited phlebotomy training program or equivalent experience.
  • National certification, such as ASCP, NHA, or NCCT.
  • One year of experience in a clinical or hospital-based laboratory setting.
  • Familiarity with electronic health records (EHR) and laboratory information systems (LIS).
  • Interest in growing in the health care field, specifically in laboratory work.

Responsibilities

  • Perform venipuncture and capillary blood collection while following safety and quality standards.
  • Identify patients accurately and label specimens to maintain integrity and traceability.
  • Provide compassionate, patient-centered care during specimen collection and address patient concerns.
  • Keep phlebotomy workstations and equipment clean and operationally ready.
  • Receive, verify, and process inpatient and outpatient specimens according to laboratory protocols.
  • Prepare specimens for analysis or transport, including proper handling, storage, and documentation.
  • Enter data into the laboratory information system and collaborate with clinical teams to resolve discrepancies.
  • Monitor specimen quality and maintain chain of custody throughout processing.
  • Respond to provider and clinical staff inquiries about laboratory testing and specimen requirements.
  • Use internal resources and subject matter expertise to provide accurate, timely information.
  • Document client-service interactions and escalate complex or unresolved issues according to established protocols.

Benefits

  • Competitive salary and retirement plans.
  • Medical, dental, and vision offerings.
  • On-site massages.
  • On-site counseling via the Employee Assistance Program.
  • Access to the Personify Health Wellness tool.
  • Formal training and career development offerings.
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