Laboratory Applications Migration Consultant
Inetum Portugal
•Onsite
About The Position
Inetum is seeking a Laboratory Applications Migration Consultant to join an international Windows 11 migration project within a global laboratory environment. This role is ideal for individuals with experience supporting laboratory applications, workstation management, and end-user environments, who thrive on complex IT migrations.
Requirements
- Strong experience supporting laboratory environments, including laboratory PCs, analytical equipment, and data processing systems.
- Hands-on experience with laboratory software such as ACD/Labs, OpenLab, ChemStation, or similar platforms.
- 3 to 5 years of professional experience in workstation management, desktop support, or laboratory application administration.
- Good knowledge of Windows operating systems, including Windows 10 and Windows 11 deployment and support.
- Experience with software installation, configuration, upgrades, and application lifecycle management.
- Strong troubleshooting skills across workstations, applications, networks, and peripheral devices.
- Understanding of network infrastructure, databases, software deployment processes, and system integrations.
- Experience handling incidents, service requests, root cause analysis, and end-user support activities.
- Ability to create and maintain technical documentation, installation procedures, and user guides.
- Fluent English communication skills, both written and verbal.
- Strong organizational skills with the ability to work independently and within international project teams.
Nice To Haves
- French language skills are considered an advantage.
- Experience in multicultural and international environments is considered a plus.
Responsibilities
- Coordinate migration activities with end users and local support teams across multiple sites.
- Assess, test, and validate laboratory application compatibility with Windows 11 environments.
- Install, configure, and document laboratory applications on Windows 11 workstations.
- Collaborate with application vendors to identify, obtain, and implement compatible software versions when required.
- Troubleshoot and resolve connectivity issues involving laboratory PCs, equipment, and network infrastructure.
- Investigate and resolve technical issues encountered throughout the migration process.
- Provide end-user training and guidance on newly installed or upgraded laboratory applications.
- Support data migration activities from legacy application versions and Windows 10 environments to Windows 11.
- Manage incidents and service requests related to Lab PCs and Kiosk PCs within agreed service levels.
- Prepare operational documentation, installation guides, knowledge articles, and migration procedures.
- Work closely with application, infrastructure, network, and support teams to ensure a successful migration rollout.
- Contribute to migration planning, risk identification, and project reporting activities.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
No Education Listed
