Labor Relations Capability & Insights Director
About The Position
This role is responsible for designing and sustaining an integrated labor education and competency framework within the organization’s leadership development and readiness programs. The Director will develop and implement role-based labor relations training for leaders at all levels, focusing on prevention, engagement, and confident response in union-sensitive environments. Additionally, the role involves designing proactive education tools for teammates, developing enterprise dashboards and predictive analytics for labor risk identification, integrating internal risk signals, and monitoring external labor trends. The position also entails developing labor communications and change enablement materials in partnership with Internal Communications, collaborating with various cross-functional departments, managing external consultants and vendors, and ensuring all activities adhere to ethical and compliance standards.
Requirements
- Bachelor’s degree or equivalent experience.
- 10+ years of experience in human resources, workforce analytics, employee/labor relations.
- At least 5+ years of experience leading a team.
- In-depth understanding of labor relations and positive employee relations.
- Familiarity with employment law, NLRA requirements, and organizational policies.
- Knowledge of risk identification and analytics related to labor relations.
- Strong analytical acumen, including the ability to evaluate the effectiveness and reliability of indicators and predictive insights.
- Proficiency in developing training programs for leaders and education programs for teammates.
- Excellent communication and collaboration skills.
- Proficiency in developing clear, practical labor communications, tools, and materials with rapid turnaround.
- Strong leadership abilities to manage and develop a team of labor relations professionals.
- Ability to ensure adherence to ethical and compliance standards.
Nice To Haves
- Master’s degree in Human Resources, Business Analytics, or related field preferred.
- Experience in healthcare or similarly complex, regulated industries strongly preferred.
- Experience leading teams in large, multi-site organizations.
Responsibilities
- Design and sustain an integrated labor education and competency framework embedded within the organization’s leadership development and readiness programs.
- Develop and implement role-based labor relations training for leaders at all levels, focused on prevention, engagement, and confident response in union-sensitive environments.
- Design proactive education tools that explain labor relations, the organization’s union philosophy, and internal avenues to raise and resolve concerns.
- Develop and manage enterprise dashboards, predictive tools, and labor metrics that identify risk, surface emerging patterns, assess leader readiness, measure program impact, and validate labor risk indicators for timely intervention.
- Integrate internal indicators such as engagement data, turnover trends, grievances, and teammate relations cases into clear, actionable labor risk insights.
- Gather and analyze external labor data and market trends to identify emerging risks and share relevant insights with senior area and divisional leaders.
- Develop clear, practical labor tools, and campaign materials that simplify complex labor topics into messages easily understood by teammates in partnership with Internal Communications.
- Partner with Learning & Development, HR Analytics, IT, Legal, and Operations to ensure consistency, data integrity, and scalability of tools and insights.
- Own relationships with external consultants and partners, overseeing joint projects to develop labor relations tools, analytics, and communications, and ensuring deliverables align with enterprise labor capability needs.
- Ensure labor education and analytics tools are developed and used in accordance with the organization’s Code of Ethical Conduct, applicable labor laws, and internal standards.
Benefits
- Comprehensive suite of Total Rewards: benefits and well-being programs
- Competitive compensation
- Generous retirement offerings
- Programs that invest in your career development
- Paid Time Off programs
- Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
- Flexible Spending Accounts for eligible health care and dependent care expenses
- Family benefits such as adoption assistance and paid parental leave
- Defined contribution retirement plans with employer match and other financial wellness programs
- Educational Assistance Program
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What This Job Offers
Job Type
Full-time
Career Level
Manager
