Labor Relations Administrator

Penske•Cumru Township, PA

4d•Onsite

About The Position

Penske is seeking a customer-focused Labor Relations (LR) Administrator to support the HRIS team. This role involves monitoring and controlling HR/LR data integrity through system testing, auditing, and tracking customer issues and requests. Regular activities include mass updates, system configuration, analyzing union contracts, reporting, and process improvement. The principal system administered is the internally developed Penske Labor Relation System (LRS), which manages pay/benefits for union associates. Other platforms include Oracle E-Business Suite, Taleo, Learn, Business Objects, QlikView, SplashBI, and several homegrown applications/databases.

Requirements

High School diploma or equivalent required
With Bachelor's degree: At least 1 year of experience working in a role supporting business systems, including customer support, reporting, and issue resolution.
Without Bachelor's Degree: At least 5 continuous years working in a system administration and contract administration role.
Work related to HR, Labor Relations, or Payroll systems is required (for those without a Bachelor's degree).
Intermediate understanding of systems of record and their data structure required.
Intermediate understanding of contract administration (systems)
Intermediate understanding of system administration and process compliance
Intermediate understanding of process analysis and process improvement
Ability to organize and manage small projects
Quick thinker who can explain complicated positions to not only executive level leaders, but also front-line supervisors/drivers/dock associates.
Advanced knowledge of Excel, Outlook, Word, Power Point required
Regular, predictable, full attendance is an essential function of the job
Willingness to travel as necessary, work the required schedule, work at the specific location required, complete Penske employment application, submit to a background investigation (to include past employment, education, and criminal history) and drug screening are required.

Nice To Haves

Bachelor's Degree preferred
Work related to contract administration preferred (for those with a Bachelor's degree).
Work experience related to HR, L&D, or Payroll systems is preferred.
HR systems Preferred
Knowledge of HR & Payroll processes and procedures preferred
Intermediate level of knowledge with Access preferred

Responsibilities

First Level customer support/monitoring for system issues though reviewing tickets and executing established audits.
Review, document and test issues/new features/process improvements that arise in the system.
System administrative tasks: Updating and configuring organizational tables, location information, position profiles, job profiles, and other system tables through the use of manual updates and mass update processes to administer pay, benefits, and other contract terms and conditions.
Processing group rate changes, grow-in rates, deduction changes, rate changes, and other LRS processes.
Validate the information is flowing correctly to downstream applications including payroll.
Creation and distribution of ad hoc and regularly scheduled reports.
Maintaining established security guidelines for reporting on sensitive data.
Utilize relational DBs and reporting tools to gather required information.
Execute test scripts & User Acceptance Testing (UAT) to verify system functionality is maintained or desired change was effective after enhancements or upgrades. Document results and escalate issues.
Able to clearly explain the state of current system functionality and help identify possible areas of improvement in our systems and processes.
Other projects as assigned by the Manager