Labor Productivity Analyst - Health System Finance

UnitedHealth Group•Galveston, TX
•Hybrid

About The Position

The Labor Productivity Analyst supports the organization's mission to deliver high-quality patient care by ensuring labor resources are used efficiently, appropriately, and sustainably. This role analyzes workforce performance across clinical and non-clinical departments, translating complex labor, patient volume, and acuity data into insights that help leaders make informed staffing and operational decisions. Our ideal candidate will be comfortable partnering with operational leaders, and skilled at translating complex data into clear stories. This position is an excellent opportunity for someone interested in professional growth/development into future leadership roles.

Requirements

  • Bachelor’s degree in Healthcare Administration, Business, Data Analytics, or a related field.
  • Two years of experience working with healthcare labor metrics, staffing models, or operational performance data.
  • Communicate complex data into concise, actionable insights for operational and executive leaders.
  • Strong consultative and relationship-building skills with the ability to influence without direct authority.
  • Ability to actively listen, understand operational concerns, and balance qualitative feedback with quantitative analysis.
  • Strong organizational skills with the ability to manage multiple priorities independently.
  • Self-directed and able to work autonomously while remaining open to feedback and coaching.
  • Demonstrated potential and desire to grow into a leadership role.

Nice To Haves

  • Bachelor's degree or higher in Healthcare Administration or Business.
  • Experience in hospitals, health systems, or other patient‑care environments.
  • Experience serving in an internal consulting, operational improvement, workforce management, finance, or decision support role requiring interaction with operational leaders.
  • Experience leading projects or initiatives across multiple departments.
  • Familiarity with productivity systems (e.g., LaborLytics, Kronos, Epic).

Responsibilities

  • Analyze labor utilization, staffing grids, premium pay trends and productivity benchmarks across inpatient, outpatient, and ancillary departments.
  • Present labor management performance to operational leadership and executive audience and highlight opportunities for improvement.
  • Support labor management software by reconciliation, vendor partnership, and training to develop operational engagement.
  • Identify inefficiencies in clinical workflows, patient throughput, and support services that impact labor utilization.
  • Partner with nursing, ancillary services, and department leaders to optimize staffing grids and align labor with patient demand.
  • Support initiatives related to reducing premium labor (overtime and contract labor), improving scheduling practices, and enhancing workforce flexibility.
  • Build labor forecasting models in excel that incorporate patient volume trends.
  • Conduct annual labor budgeting by updating excel based staffing grids rounding with operational leadership and communicating to leadership.
  • Develop modeling to evaluate the impact of operational or strategic changes that arise throughout the year.
  • Develop trusted relationships with operational leaders by actively listening to concerns, understanding operational challenges, and partnering to develop data-driven solutions.
  • Integrate leader feedback with quantitative analysis to validate assumptions, identify root causes, and develop actionable recommendations.
  • Communicate complex analyses clearly and concisely to operational and executive audiences, facilitating productive discussions and influencing decision-making through data-driven insights.
  • Adheres to internal controls and reporting structure.
  • Performs related duties as required.
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