Labor Management Systems Project Manager
About The Position
The Labor Management Systems Project Manager will be responsible for leading the implementation, optimization, and ongoing success of Labor Management System (LMS) technology across our fulfillment operations. This role serves as the bridge between technology, data, and operations—ensuring our labor management tools and processes provide accurate, actionable insights that support productivity, workforce planning, and operational excellence. For the first 12-24 months, the position will lead LMS deployments and enhancements from planning and configuration through testing, implementation, training, and adoption. Working closely with Operations, Industrial Engineering, IT, Supply Chain, and external partners, this role will help establish and maintain engineered labor standards, analyze productivity and labor data, and identify opportunities to improve processes and workforce utilization. Success in this role requires a combination of project management, analytical thinking, operational knowledge, and strong change-management skills. The ideal candidate can take complex technical information and translate it into practical solutions that operations leaders and front-line teams can understand and use. This individual will also serve as a key partner to LMS vendors and external engineering consultants, ensuring system capabilities align with business needs. Ultimately, this role will help build a more data-driven, efficient, and sustainable approach to labor management across our fulfillment network while supporting our teams through the adoption of new technology, processes, and performance expectations.
Requirements
- Bachelor’s degree in Industrial Engineering, Supply Chain, Business, Operations Management, or a related field.
- 3+ years of experience in labor management, industrial engineering, operations optimization, supply chain, warehouse/fulfillment operations, or a related field.
- Equivalent combination of education and relevant professional experience will be considered.
- Experience with Labor Management Systems such as Manhattan, Blue Yonder, Tego, or similar platforms.
- Demonstrated experience leading technology implementations, process improvement initiatives, or cross-functional operational projects.
- Proficiency with LMS platforms, data analysis/reporting tools, and project management software. Ability to analyze large datasets and identify meaningful trends and opportunities.
- Understanding of labor standards, productivity measurement, workforce planning, warehouse/fulfillment operations, and continuous improvement principles.
- Strong written and verbal communication skills, with the ability to translate technical data and system functionality into clear, actionable insights for operational leaders and front-line teams.
- Ability to influence and engage stakeholders, facilitate adoption of new processes and technology, and effectively manage change in a fast-paced operational environment.
- Authorization to work in the United States without sponsorship.
Nice To Haves
- PMP, Lean Six Sigma Green Belt, Black Belt, or similar project/process improvement certification is highly preferred.
Responsibilities
- Lead the configuration, testing, implementation, and enterprise-wide rollout of Labor Management System (LMS) software. Partner with Operations, IT, and other stakeholders to ensure the system accurately supports business processes and productivity goals.
- Partner with Industrial Engineering and Operations teams to validate, maintain, and implement multi-variable Engineered Labor Standards. Analyze productivity data and identify opportunities to improve labor efficiency, accuracy, and operational performance.
- Utilize LMS data and operational reporting to identify trends, performance gaps, and opportunities for process improvement. Translate data into actionable recommendations that improve productivity and workforce utilization.
- Lead LMS-related projects from planning through implementation, establishing timelines, coordinating cross-functional resources, managing risks, and ensuring projects are delivered on time and within scope.
- Drive successful onsite adoption by developing and delivering training for operations leadership and front-line team members. Help teams understand new performance metrics, workflows, expectations, and the “why” behind system changes.
- Collaborate with Operations, IT, Supply Chain, Industrial Engineering, HR, and other business partners to ensure labor management processes and technology align with operational needs.
- Serve as a primary point of contact for LMS software vendors and external engineering consultants. Coordinate system enhancements, issue resolution, testing, upgrades, and ongoing support.
- Identify opportunities to improve labor planning, productivity measurement, processes, and system functionality. Use data and operational insights to support continuous improvement initiatives across the fulfillment network.
- Develop and communicate performance reporting and key insights to leadership. Clearly explain technical information, system capabilities, and data trends to both technical and non-technical audiences.
Benefits
- Multiple Medical plan options
- Dental & Vision plans
- Medical and Dependent Care Flexible Spending Accounts
- Health Savings Account including company contributions
- Company paid Life Insurance and AD&D
- Company paid Short-Term Disability
- Accident, Critical Illness, Hospital Indemnity, Long-Term Disability and Supplemental Life Insurance
- 401(k) Employer Match
- Parental Leave
- Paid holidays: New Year’s Day, Martin Luther King Jr. Day, Memorial Day, Juneteenth, Independence Day, Labor Day, Thanksgiving Day, Christmas Eve, Christmas Day
- Paid Time Off: take it as you need it policy for exempt employees
- Daily pay available
- 40% Employee Discount
- company bonus program
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
