Labor Claim Technician

Advanced Innovative Technology Corp • Redlands, CA

2d • Onsite

About The Position

The Labor Claim Technician is responsible for overseeing the various stages of product inspection involved with labor claims processing. They work with the product team to identify and diagnose potential product defects and deviations that would negatively impact quality. They will also perform analyses to understand trends and support company initiatives. The aim is to develop product expertise and become subject matter expert (SME) for quality and continuing improvement. Contributes to the accuracy and efficiency of labor claim operations.

Requirements

• 1-3 years of relevant experience
• Strong automotive knowledge – Specifically diagnostic and troubleshooting.
• Must be able to use precision measuring equipment such as micrometers and calipers.
• Strong attention to detail, punctuality, and ability to work in a fast-paced environment.
• Ability to communicate in verbal, written, and electronic formats, as well as ability to understand directions and requests via phone or in person.
• Proficient in Office (especially in Excel / Word)
• Ability to manage large amounts of data
• Ability to prioritize and meet deadlines
• Must be 18+ years of age and legally authorized to work in the United States.
• Ability to pass a post-offer background check and drug screen.

Responsibilities

• Maintain workflow to ensure timely processing and closure of all received labor claims
• Works with product team to reach and sustain desired overall proficiency with product failure analysis.
• Inspects, measures, and records all details about labor claims
• Receives, identifies, and sorts UPS, FedEx, and DHL deliveries (samples vs. labor claims).
• Maintain internal quality tracking documents
• Act a resource and assist the product management team as needed
• Other duties as assigned

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed