Lab Technician

ConvenientMD • Manchester, NH

37d

About The Position

ConvenientMD is seeking a Lab Technician to join its laboratory team. The role supports diagnostic testing for Urgent Care, Advanced Primary Care, and Specialty Care services. Reporting to the Laboratory Manager, the Lab Technician performs laboratory testing to detect genetic materials in biological samples and supports accurate, consistent, and compliant operations.

The position includes molecular diagnostic PCR testing and CBC blood work; preparation and processing of biological samples, including DNA and RNA extraction; analysis and documentation of results; and entry of results into the Lab Information System (LIS/Dendi). The technician also supports quality control, regulatory compliance, inspections and licensure, instrument operation and upkeep, reagent preparation, inventory management, collaboration with clinical teams and external partners, and maintenance of a clean and safe laboratory environment.

The schedule is 40 hours per week, including 8 a.m.–5 p.m. shifts on both Saturday and Sunday and three 8 a.m.–5 p.m. weekday shifts.

Requirements

• Minimum of 2 years of direct clinical laboratory experience with PCR.
• Bachelor’s degree in Medical Technology, Clinical Laboratory Science, Biological Sciences, or a related field.
• Experience with laboratory operations, testing, and molecular diagnostics.
• Knowledge of laboratory equipment, supplies, and quality control processes.
• Ability to work independently with little direction while following established policies and procedures.
• Strong organization and attention to detail, with the ability to manage multiple priorities in a fast-paced environment.
• Technical proficiency in data analysis, documentation, and laboratory information systems.
• Strong communication and collaboration skills and ability to build positive working relationships across departments.
• Commitment to regulatory compliance and laboratory safety standards.
• Able to work the stated 40-hour weekly schedule, including Saturday and Sunday 8 a.m.–5 p.m. shifts and three weekday 8 a.m.–5 p.m. shifts.

Nice To Haves

• Laboratory information system (LIS) experience is preferred.

Responsibilities

• Perform specialized molecular diagnostic testing (PCR) and blood work (CBC) accurately and consistently.
• Prepare and process biological samples, including DNA and RNA extraction, while preserving accuracy and sample integrity.
• Analyze experimental data, interpret results, and document findings according to laboratory protocols.
• Enter test results into the Lab Information System (LIS/Dendi) and maintain the daily lab dashboard and key performance indicators.
• Maintain quality control to ensure accurate and reliable test results.
• Follow laboratory protocols, manufacturer recommendations, and regulatory guidelines, including CLIA, COLA, and NH DHHS requirements.
• Support readiness for annual inspections and ongoing licensure requirements.
• Operate, calibrate, and troubleshoot laboratory instruments.
• Prepare reagents and solutions for testing procedures.
• Manage inventory and ordering through ENVI to ensure adequate testing supplies.
• Coordinate with Urgent Care, Advanced Primary Care, and external partners to resolve specimen handling or collection issues.
• Communicate with the Lab Manager/General Supervisor, Technical Supervisor, and Lab Director to support operational alignment.
• Promote customer service, teamwork, and shared accountability across laboratory functions.
• Maintain a clean, organized, and contamination-free workspace and follow safety and laboratory hygiene standards.

Benefits

• Urgent care services at no cost to team members and their families.
• Health, dental, and vision coverage.
• Company-paid short-term disability.
• Optional pet insurance.
• 401(k) match after one year of service.
• Access to primary care, depending on location.
• Educational alliance with Purdue University Global and reduced tuition rates for team members and their families.
• Rewards and discounts on services and products, including hotels, travel, entertainment, and restaurants.
• Collaborative team environment that encourages professional growth.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level