Lab Technician / Test Engineer (Connected Systems)

Videojet•Wood Dale, IL

9h•Onsite

About The Position

This position is responsible for hands-on lab setup, maintenance, and execution of testing activities for connected industrial devices and systems. The role supports hardware and cloud-connected solutions, ensuring reliable operation, test readiness, and remote accessibility for distributed engineering teams. Location: Wood Dale, IL — this is a fully on-site role (not eligible for remote or work-from-home arrangements).

Requirements

Must be based in Wood Dale, IL and able to work on-site (this role is not eligible for remote or work-from-home arrangements).
Associate's degree or technical certification in engineering, electronics, or related field (or equivalent, demonstrable skills learned on the job).
Hands-on experience working with hardware devices and lab environments.
Basic knowledge of networking (IP addressing, routing, connectivity troubleshooting).
Experience with test execution and defect reporting.
Strong troubleshooting and problem-solving skills.
Experience leveraging AI tools to improve productivity, streamline troubleshooting, support test execution, and enhance documentation quality.

Nice To Haves

Experience working in an AWS environment.
Experience with industrial equipment.
Familiarity with remote access tools and lab virtualization.
Basic scripting (e.g., shell, python) or automation experience.
Understanding of cloud-connected systems or IoT environments.
Experience supporting distributed engineering teams.
Experience working in Linux.

Responsibilities

Set up, configure, and maintain lab environments including industrial printers and connected devices.
Perform hands-on testing of hardware, firmware, and system-level features.
Maintain and troubleshoot lab equipment, networks, and test infrastructure.
Execute regression, feature, and system validation testing.
Document test results, issues, and observations clearly and accurately.
Assist engineering teams in reproducing defects and validating fixes.
Ensure lab environments reflect real-world deployment scenarios.
Manage device configurations, firmware versions, and test data sets.
Coordinate lab scheduling, equipment usage, and readiness.
Support remote access to lab systems for globally distributed teams (VPN, remote desktop, network routing, etc.).
Set up and maintain secure remote access capabilities to lab systems.
Support multi-user access for development, QA, and support teams.
Troubleshoot connectivity, performance, and access issues.
Ensure lab systems are consistently available and reliable for remote testing.