Lab Technician, Digital Forensics & Expert Services

Consilio LLC

2d • Onsite

About The Position

The DFES Lab Technician provides operational support to the Digital Forensics and Expert Services (DFES) team. This includes managing the team’s remote mobile device collection kits, providing forensic lab support, offering general technical assistance with the team’s IT stack, and supporting various initiatives aimed at increasing the operational efficiency of the team. This role is an internal position within the DFES team and requires working from the Chicago office in a fully onsite capacity, collaborating closely with the team.

Requirements

• 1-3 years of progressively responsible experience in related roles including Helpdesk, computer repair and troubleshooting
• Experience and competency with computer and mobile device hardware and operating systems
• Good understanding of networks and various digital file formats
• Familiarity with rules of evidence, ACPO guidelines, ISO17025 and Chain of Custody for Evidence Management
• High level of organizational and logistical skills
• Excellent communication skills – both written and verbal
• Ability to thrive in a highly collaborative team environment
• Ability to work on multiple projects concurrently

Nice To Haves

• Bachelor’s degree in forensic computing, Computer Science, MIS or related experience
• Vocational degree in computer technology, hardware, or networking
• eDiscovery knowledge and experience
• Certification(s) in digital forensics or eDiscovery software
• IT knowledge and experience especially related to computer and mobile device hardware and operating systems and network infrastructure
• Working knowledge of management of information system

Responsibilities

• Works out of the Chicago office to manage the remote mobile device collection kits including tracking, flashing new base images to the devices, kit digital sanitization, and deploying as requested
• Assist examiners working remotely with accessing department infrastructure and hosts
• Support directed initiatives to increase the operational efficiency of the department
• Provide technical troubleshooting of hardware and software
• Preserve and collect original evidence items to digital format

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 501-1,000 employees