Lab Technician and Office Manager

Marmon Holdings, Inc. • Atlanta, GA

17d • Hybrid

About The Position

The Lab Technician and Office Manager is the hands-on technical backbone of the Innovation Lab in Atlanta. This role spends most of its time building, running and continuously improving our lab test operation shoulder-to-shoulder with engineers and product testers to validate products in a dispensed beverage ecosystem. A smaller portion of the role supports light office and facility coordination that keeps the broader Atlanta workspace running smoothly. This is a ground-floor opportunity to help build the lab from the start, including the test processes, workflows, and routines that will support it for years to come.

Requirements

• Experience working with lab test equipment, sensors, data acquisition systems, compressors, or test fixtures.
• Comfort with beverage dispense, plumbing, or mechanical/electrical systems; experience setting up dispensers or ice makers, working with CO₂/water/syrup lines, or basic electrical work is highly valued.
• Exposure to, or willingness to learn, connected-device basics
• Ability to read test data, spot anomalies, and document results clearly and accurately - across mechanical, sensing, and connectivity layers.
• Basic proficiency with Microsoft 365 (Teams, Outlook, Word, Excel) for reporting and coordination.
• Light office/facility coordination skills (ordering supplies, coordinating vendors) - a smaller part of the role, but still valued.
• Bachelor’s degree or equivalent hands-on technical/trade experience (engineering technology, mechanical/electrical trades, or similar)
• 2+ years of experience in a lab, test engineering, field service, or equipment-technician role.
• Demonstrated ability to work independently, organize priorities and follow through in an evolving technical environment.
• Willingness to learn new equipment, test methods, and beverage-specific technical requirements quickly.

Nice To Haves

• Familiarity with test protocols and quality systems (e.g., ISO 17025) is a plus - not required if you’re ready to learn on the job.
• Experience with beverage foodservice equipment.
• Experience working within product development, engineering or R&D lab environments.
• Experience helping build, improve, or scale lab processes, test facilities or technical workspaces.

Responsibilities

• Execute test plans across the full range of dispensed beverage products using MFT’s ISO 17025 laboratory protocols and test methods.
• Test the physical foundation first: plumbing, water and CO₂ supply lines, syrup connections, and mechanical/electrical installation of dispensers and ice makers - the install-time work that determines whether everything downstream performs correctly.
• Record, analyze, and report test data with rigor and traceability - from raw plumbing/mechanical performance through sensor readings to what actually pours in the cup - partnering with Test Engineers and the Laboratory Manager on interpretation, review, and sign-off.
• Support prototype builds and alpha, beta and pre-production validation as new products (valves, ice makers, sensors, gateways) move through the NPD stage-gate process.
• Prepare beverages, ingredients, consumables and test environments needed for day-to-day product evaluations.
• Create and continuously improve standard test protocols, work instructions, workflows, and lab systems with an owner’s mindset, building repeatable processes that help the lab scale beyond day-one needs.
• Help select and set up lab equipment (test rigs, sensors, compressors, calibration tools), thinking ahead to the beverages and technologies we will be testing years from now, not just what’s needed on day one.
• Work daily alongside hardware/test engineers and product testers as a full partner in the testing process - from planning a test, through installation, connectivity validation, and pour-quality data capture, to closing the loop on findings - not just a support function.
• Troubleshoot unexpected test results, equipment issues, and technical unknowns with curiosity, urgency, and a practical problem-solving mindset.
• Maintain equipment inventory, calibration schedules and service records so the lab stays organized, safe, and audit-ready.
• Help keep the office and lab space organized, safe, and stocked with day-to-day supplies.
• Coordinate occasionally with vendors, building management and facilities on lab-related equipment service, maintenance, and purchasing needs.

Benefits

• Medical, Dental, Vision, and Prescription Drug insurance plans.
• Access to a Health Advocate who is an expert in Marmon’s health plan and can help you select the best health benefits for you and your family.
• Tax-advantaged spending accounts for health and dependent care expenses.
• Wellness programs and resources, including Telehealth, Mental Health, Fitness, and Family Planning.
• Generous paid time off for personal use, holidays, and parental leave.
• Company-sponsored life insurance.
• 401(k) with fully vested company match; Marmon may also make an additional annual discretionary contribution to your account, whether or not you contribute on your own.
• Financial and retirement advising.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree