Lab Technician 1

Pace Analytical Services • Asheville, NC

1d • Onsite

About The Position

The Lab Technician 1 provides fundamental laboratory support by preserving, preparing, processing, and maintaining laboratory samples, which may include environmental, biological, chemical, and related sample types. The role supports daily laboratory operations and analytical testing, documents information using forms, logs, and databases, and follows established procedures for sample handling and laboratory materials. The position also contributes to customer service, issue resolution, policy implementation, regulatory compliance, and effective teamwork. Work is performed on a Monday–Friday, 11 p.m.–8 a.m. schedule in laboratory and office settings.

Requirements

• High school diploma or equivalent, or an equivalent combination of education, training, and experience.
• Knowledge of fundamental laboratory support principles, practices, and techniques.
• Knowledge of customer service principles and practices.
• Understanding of the daily administration of laboratory support programs, policies, and procedures.
• Knowledge of fundamental methods for resolving laboratory support or technical problems, questions, and concerns.
• Ability to learn organizational policies and procedures related to sample maintenance.
• Knowledge of computer applications and systems related to the work.
• Knowledge of project teamwork principles and practices.
• Ability to communicate with staff, coworkers, and customers to support safe, effective, and appropriate operations.
• Correct business English, including spelling, grammar, and punctuation.
• Ability to perform laboratory support duties and provide standard support for varied laboratory testing.
• Ability to provide customer service and work with customers and projects as a team member or individual contributor.
• Ability to interpret, apply, and explain organizational policies and procedures.
• Ability to maintain databases, forms, documents, and related information.
• Ability to use initiative and judgment within established department policies and procedures, and to exercise tact, discretion, and prudence.
• Ability to communicate effectively, contribute to team goals, and establish and maintain effective working relationships.
• Meet the physical demands of working in a laboratory and office setting, including using standard office and laboratory equipment, sitting for extended periods, occasionally exerting up to 20 pounds of force and frequently up to 10 pounds, and having the vision, hearing, and speech needed for the work.

Nice To Haves

• Experience in related work is preferred.
• One year of experience in a laboratory or environmental setting is preferred.

Responsibilities

• Prepare the laboratory for daily operations, including stocking materials and maintaining equipment, safety, and cleanliness.
• Support analytical testing by collecting and reviewing conditions, preserving samples, preparing samples, documenting results, and communicating results.
• Pick up, transport, and maintain results, samples, documents, materials, and other items as needed.
• Dispose of laboratory materials and samples according to established guidelines and instructions.
• Review, complete, and process logs, documents, databases, and related materials and information.
• Provide fundamental support and assistance to staff and management regarding laboratory support policies, programs, and practices.
• Research issues and develop recommendations to resolve process, department, and customer issues.
• Assist with reviewing and implementing laboratory support policies, practices, and programs to meet organizational, operational, and management needs.
• Assist with ensuring compliance with applicable laws, rules, and regulations; seek guidance or escalate issues when required.
• Suggest ways to improve department service and contribute as an active work-team member.
• Promote a courteous, cooperative, harmonious, and effective workplace when interacting with customers and staff.

Benefits

• Competitive salaries
• Medical insurance
• Dental insurance
• Vision insurance
• 401(k) retirement savings plan with immediate full vesting in the employer match
• Life insurance
• Disability benefits
• Voluntary benefits
• Paid holiday, sick, and vacation days
• Health savings account (HSA)
• Wellness program
• Flexible spending accounts
• Tuition reimbursement
• Employee Assistance program
• Parental leave
• Optional legal coverage
• Identity theft protection

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: High school or GED