Lab Systems Engineer

Deciphex • Oxford, NC

9d • Hybrid

About The Position

Our pathology lab runs on a lot of connected technology: a lab information system, scanners, automations, servers and integrations with our cloud diagnostic platform. Many teams work on these systems. We need one person to own them. As our Lab Systems Engineer, you'll be that owner. You'll keep the lab's systems available, up to date and well connected, and you'll make sure every change reaches the lab safely, with testing, validation and a rollback plan in place. You'll work with IT, information security, integration, product, technical support and our software suppliers, and bring their work together into one approach. This is a hands-on role for someone who likes ownership. It isn't a helpdesk role, and you won't need to be an expert in wet-lab processes.

Requirements

• Hands-on experience configuring, running and maintaining a LIMS or LIS.
• Experience in a hospital, pathology or clinical laboratory, or another regulated healthcare setting.
• Experience integrating lab systems with cloud or SaaS products and other systems (e.g. HL7, APIs).
• A track record of managing upgrades and changes in a live, business-critical environment.
• Experience managing software suppliers and holding them to delivery dates.
• A habit of building in monitoring, recovery and documentation as part of everyday work.

Nice To Haves

• Experience with digital pathology or medical imaging (whole slide scanners, DICOM, PACS)
• HL7 instrument integration
• SQL troubleshooting

Responsibilities

• Own the lab systems end to end: the lab information system, scanners, automations, servers, network and the integrations with our cloud platform.
• Own the release cycle for lab systems: impact assessment, testing, validation, rollback planning and the go or no-go decision. Your first priority will be making upgrades to our core lab systems safe and predictable.
• Lead service recovery when something goes wrong: restore the service, then find and fix the root cause.
• Manage our lab software suppliers, agree priorities and support availability, and hold them to agreed dates.
• Plan downtime and change windows with the lab so turnaround time is protected.
• Put monitoring, disaster recovery and business continuity in place, and keep the documentation and evidence our accreditations need (UKAS ISO 15189, ISO 27001, Cyber Essentials Plus, NHS DSPT).

Benefits

• Healthcare benefits
• Competitive paid time off
• A true sense of meaning in your work by contributing to better patient outcomes.
• The opportunity to work alongside a world-class high performing team in a hyper-growth startup environment.
• A chance to work on exciting, challenging and unique projects.
• Regular performance feedback and significant career growth opportunities.
• A highly collaborative and supportive multi cultural team.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: No Education Listed