Lab Support Technician III- Laboratory Support Services

University of Arkansas System • Little Rock, AR

1d • Onsite

About The Position

The Lab Support Technician III receives laboratory samples from the hospital and multiple clinics, verifies specimen labeling and collection, orders tests in Epic as needed, and processes and stores samples for send-out testing. Duties may take place in the main hospital laboratory and the TOSH lab area. The technician assists clinical teams with collection requirements, helps resolve sample issues, and works with the supervisor to improve departmental processes and safety. Weekend work and a weekend call rotation are required. The schedule may change because of staffing needs, with two weeks' notice.

Requirements

• High school diploma or GED and four years of laboratory or related experience.
• Ability to follow oral instructions, read, and write.
• Computer and basic keyboarding skills.
• Telephone etiquette skills.
• Excellent customer service skills.
• Valid state-issued driver's license.

Responsibilities

• Receive specimens through the pneumatic tube station and window, scan and receive specimens into the EPIC system, relabel specimens, process add-on tests, and order tests requested from outside institutions in EPIC.
• Reconcile packing lists, verify tests, load specimens onto automation lines, and deliver specimens to performing departments.
• Manage a quality assurance project and report its status to the supervisor monthly.
• Train new employees.
• Assess other employees' competency.
• Order supplies as needed.
• Oversee automation line maintenance and perform other permanent or temporary assignments defined by the supervisor.
• Answer calls concerning results, proper specimen collection, test ordering, and faxing reports.
• Process and store or send out reference test, VA, and ACH samples.
• Process 24-hour urine and mail-in specimens.
• Assist clinical teams with collection requirements, resolve sample issues, and work with the supervisor to improve departmental processes and safety.
• Perform other duties as assigned.

Benefits

• Medical, dental, and vision plans for qualifying staff and family.
• Holiday, vacation, and sick leave.
• Education discount for staff and dependents (undergraduate only).
• Retirement contribution matched by UAMS up to 10%.
• Basic life insurance up to $50,000.
• Career training and educational opportunities.
• Merchant discounts.
• Concierge prescription delivery on the main campus when using the UAMS pharmacy.

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED