Lab Support Services 2- Phlebotomy- FT WKD

Wellstar Health System•Phenix City, AL

2d•Onsite

About The Position

This is a lead position within Lab Support Services, requiring 3 years of experience in specimen processing in an outpatient or hospital laboratory environment. The role involves performing the responsibilities of a Lab Support Services Specialist, potentially including Phlebotomy. The specialist will take on lead duties in the absence of the supervisor or manager. Key responsibilities include operating multiple computer systems (Technical/HIS/LIS) accurately, communicating effectively and courteously with customers while maintaining privacy, handling patient specimens appropriately, maintaining Phlebotomy competency if applicable, and assisting in the orientation and training of new staff. Depending on the department, the role may also involve being a Key Operator for the Pre-Analytics System and Storage Unit, performing outpatient registration, processing Microbiology specimens, or processing Blood Bank components. The position requires compliance with all WellStar Health System policies, standards of work, and code of conduct.

Requirements

High School Diploma General or GED General
BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor
Minimum 3 years experience in specimen processing in an outpatient or hospital laboratory environment Required

Responsibilities

Performs responsibilities of a Lab Support Services Specialist (May or may not include Phlebotomy)
Will take on lead duties in the absence of the supervisor or manager.
Ability to operate in multiple computer systems simultaneously while maintaining accuracy and quality.
Communicates effectively and courteously with all customers while maintaining privacy and confidentiality at all times.
Handle all patient specimens appropriately for tests indicated.
Maintain Phlebotomy competency if appropriate for the department working in.
Responsible for assisting in orientation and training of new staff for the department.
Key Operator for the Pre-Analytics and Storage Unit
Monitors and identifies system monitor functions
Thorough knowledge of Pre-Analytics computer functions and specimen location
Thorough knowledge of each Pre-Analytics module and their function
Responsible for performing daily maintenance for Pre-Analytics module and all components
Complete understanding of processes for the Pre-Analytics module
Possess the ability to trouble shoot errors or problems for the Pre-Analytics and storage unit.
Follows up with contacting service for further instructions.
Thorough knowledge of loading and off-loading samples for the Pre-Analytics and storage unit.
Check all lab orders (electronic or manual) for accuracy and completion of diagnosis code and print ABN if required. Follows all Medicare regulations for testing eligibility.
Ensures accurate information is captured in multiple registration systems (WellStar HIS)
Order test(s) in computer system and follows special procedures for test reporting requirements. Collaborates with physician and office staff to ensure accuracy.
Ensures activity is recorded
Ensures all stats are sent to the laboratory within time guidelines.
Performs all aspects of specimen processing including reporting and resolving specimen problems
Prepares media and supplies for transfer to sister hospitals as needed.
Serves as expert for ordering and processing Microbiology specimens. Follows up with and is the contact for processors at sister hospitals
Maintains and sets up organisms for media QC
Key Operator for the appropriate instrumentation
Weekly and monthly maintenance of processing equipment (centrifuges, stainer, cytofuge)
Trains new employees on processing duties
Sets up all proficiency specimens
Works independently preparing products for transfusion medicine, maintaining blood bank equipment, answering calls related to patient care. Prepares all products using good lab technique and adheres to established procedures.
Performs all routine preparation and issuing of products per protocol.
Performs all lab supplementary tasks for maintenance, safety, logs all required activities to track workload, work in progress, pending logs and amended information.
Effectively communicates all information to appropriate personnel as required by policy and procedure. Participates in shift to shift hand-off communication.
Uses LIS and HIS when needed to perform job duties, as resources, and to assist in moving specimens within blood bank.
Perform STAT duties as needed. Handle emergency products efficiently and appropriately
Performs other duties as assigned
Complies with all WellStar Health System policies, standards of work, and code of conduct.