Lab Support Svcs Specialist 2 Wkd

Wellstar Health System • Austell, GA

5d • Onsite

About The Position

At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives. This role performs responsibilities of a Lab Support Services Specialist, which may or may not include Phlebotomy. The specialist will take on lead duties in the absence of the supervisor or manager. This position requires the ability to operate in multiple computer systems simultaneously while maintaining accuracy and quality, communicate effectively and courteously with all customers while maintaining privacy and confidentiality, and handle all patient specimens appropriately for tests indicated. If appropriate for the department, phlebotomy competency must be maintained. The role is also responsible for assisting in the orientation and training of new staff for the department.

Requirements

• High School Diploma General or GED General
• BLS - Basic Life Support or ARC-BLS - Amer Red Cross Basic Life Support or BLS-I - Basic Life Support - Instructor
• Minimum 3 years experience in specimen processing in an outpatient or hospital laboratory environment
• Ability to operate in multiple computer systems simultaneously while maintaining accuracy and quality.
• Communicates effectively and courteously with all customers while maintaining privacy and confidentiality at all times.
• Handle all patient specimens appropriately for tests indicated.
• Maintain Phlebotomy competency if appropriate for the department working in.
• Responsible for assisting in orientation and training of new staff for the department.
• Thorough knowledge of Pre-Analytics computer functions and specimen location
• Thorough knowledge of each Pre-Analytics module and their function
• Responsible for performing daily maintenance for Pre-Analytics module and all components
• Complete understanding of processes for the Pre-Analytics module
• Possess the ability to trouble shoot errors or problems for the Pre-Analytics and storage unit.
• Follows up with contacting service for further instructions.
• Thorough knowledge of loading and off-loading samples for the Pre-Analytics and storage unit.
• Check all lab orders (electronic or manual) for accuracy and completion of diagnosis code and print ABN if required.
• Follows all Medicare regulations for testing eligibility.
• Ensures accurate information is captured in multiple registration systems (Wellstar HIS)
• Order test(s) in computer system and follows special procedures for test reporting requirements.
• Collaborates with physician and office staff to ensure accuracy.
• Ensures activity is recorded
• Ensures all stats are sent to the laboratory within time guidelines.
• Performs all aspects of specimen processing including reporting and resolving specimen problems
• Prepares media and supplies for transfer to sister hospitals as needed.
• Serves as expert for ordering and processing Microbiology specimens.
• Follows up with and is the contact for processors at sister hospitals
• Maintains and sets up organisms for media QC
• Weekly and monthly maintenance of processing equipment (centrifuges, stainer, cytofuge)
• Trains new employees on processing duties
• Sets up all proficiency specimens
• Works independently preparing products for transfusion medicine, maintaining blood bank equipment, answering calls related to patient care.
• Prepares all products using good lab technique and adheres to established procedures.
• Performs all routine preparation and issuing of products per protocol.
• Performs all lab supplementary tasks for maintenance, safety, logs all required activities to track workload, work in progress, pending logs and amended information.
• Effectively communicates all information to appropriate personnel as required by policy and procedure.
• Participates in shift to shift hand-off communication.
• Uses LIS and HIS when needed to perform job duties, as resources, and to assist in moving specimens within blood bank.
• Perform STAT duties as needed.
• Handle emergency products efficiently and appropriately
• Complies with all WellStar Health System policies, standards of work, and code of conduct.

Nice To Haves

• Phlebotomy competency if appropriate for the department working in.
• Key Operator for the Pre-Analytics and Storage Unit
• Key Operator for the appropriate instrumentation

Responsibilities

• Performs responsibilities of a Lab Support Services Specialist (May or may not include Phlebotomy)
• Will take on lead duties in the absence of the supervisor or manager.
• Ability to operate in multiple computer systems simultaneously while maintaining accuracy and quality.
• Communicates effectively and courteously with all customers while maintaining privacy and confidentiality at all times.
• Handle all patient specimens appropriately for tests indicated.
• Maintain Phlebotomy competency if appropriate for the department working in.
• Responsible for assisting in orientation and training of new staff for the department.
• Key Operator for the Pre-Analytics and Storage Unit
• Monitors and identifies system monitor functions
• Thorough knowledge of Pre-Analytics computer functions and specimen location
• Thorough knowledge of each Pre-Analytics module and their function
• Responsible for performing daily maintenance for Pre-Analytics module and all components
• Complete understanding of processes for the Pre-Analytics module
• Possess the ability to trouble shoot errors or problems for the Pre-Analytics and storage unit.
• Follows up with contacting service for further instructions.
• Thorough knowledge of loading and off-loading samples for the Pre-Analytics and storage unit.
• Check all lab orders (electronic or manual) for accuracy and completion of diagnosis code and print ABN if required.
• Follows all Medicare regulations for testing eligibility.
• Ensures accurate information is captured in multiple registration systems (Wellstar HIS)
• Order test(s) in computer system and follows special procedures for test reporting requirements.
• Collaborates with physician and office staff to ensure accuracy.
• Ensures activity is recorded
• Ensures all stats are sent to the laboratory within time guidelines.
• Performs all aspects of specimen processing including reporting and resolving specimen problems
• Prepares media and supplies for transfer to sister hospitals as needed.
• Serves as expert for ordering and processing Microbiology specimens.
• Follows up with and is the contact for processors at sister hospitals
• Maintains and sets up organisms for media QC
• Key Operator for the appropriate instrumentation
• Weekly and monthly maintenance of processing equipment (centrifuges, stainer, cytofuge)
• Trains new employees on processing duties
• Sets up all proficiency specimens
• Works independently preparing products for transfusion medicine, maintaining blood bank equipment, answering calls related to patient care.
• Prepares all products using good lab technique and adheres to established procedures.
• Performs all routine preparation and issuing of products per protocol.
• Performs all lab supplementary tasks for maintenance, safety, logs all required activities to track workload, work in progress, pending logs and amended information.
• Effectively communicates all information to appropriate personnel as required by policy and procedure.
• Participates in shift to shift hand-off communication.
• Uses LIS and HIS when needed to perform job duties, as resources, and to assist in moving specimens within blood bank.
• Perform STAT duties as needed.
• Handle emergency products efficiently and appropriately
• Performs other duties as assigned
• Complies with all WellStar Health System policies, standards of work, and code of conduct.

Benefits

• Support to do more meaningful work—and enjoy a more rewarding life.
• Connect with the most integrated health system in Georgia, and start a future that gives you more.
• Nationally ranked and locally recognized for our high-quality care and inclusive culture, Wellstar is one of Georgia’s largest and most integrated healthcare systems.
• Every day, 24,000+ of us work together to provide personalized care for patients at every age and stage of life – and our team members are the foundation of that care.
• Wellstar consistently receives attention and accolades from national organizations that set the standards for world-class care.
• Our system-wide practice of safety principles, assessing and addressing errors and seeking feedback from our patients and customers continually earns recognition for advances in safety and quality.
• Featured on the FORTUNE “100 Best Companies to Work For” list and Seramount 100 Best Companies list, we not only provide top-notch care for our patients, but also foster the culture of Wellstar as a Great Place to Work.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED