Lab Support Assistant, Full-Time Evenings- 1230pm-9pm

Beth Israel Lahey Health•Boston, MA

42d•Onsite

About The Position

When you join the growing BILH team, you're not just taking a job, you’re making a difference in people’s lives. This role involves entering patient test orders and demographic information into the computer system, processing specimens, and maintaining a clean work area. The Lab Support Assistant plays a crucial role in ensuring accurate and timely laboratory operations.

Requirements

High School diploma or GED required.
0-1 years related work experience required.
Strong keyboard skills required that reflect speed, accuracy and attention to detail.
Basic familiarity with computers.
Ability to navigate at a basic level within web-based applications.
Ability to make decisions that are based on specific instructions, standard practices and established procedures which generally require little or no supervision.
Ability to address problems that are routine, somewhat repetitive and generally solved by following clear directions and procedures and by identifying opportunities for process improvements.
Ability to follow general instructions and procedures as provided. Work is monitored by supervisor/manager.
Ability to read, and write in English in order to understand basic safety instructions and take direction from supervisors; communicate effectively with patients, families and other medical center staff; and respond to basic questions.
Ability to understand spoken English in order to follow basic safety instructions and take direction from supervisors; communicate effectively in basic English with patients, families and medical center staff in response to routine questions.
Ability to demonstrate basic knowledge of fundamental concepts, practices and procedures with the ability to use them in routine situations. Specialized knowledge not required.
Ability to interact respectfully with other employees, professional staff and/or external contacts to offer ideas, identify issues, obtain information or deliver services.
Ability to demonstrate a positive attitude and respond to requests in a timely and respectful manner.

Nice To Haves

Laboratory experience.

Responsibilities

Enters specimen demographics and test orders into the computer.
Adds tests, when requested, to the appropriate specimen type.
Identifies and labels specimens according to protocol.
Packages specimens safely for transport.
Appropriately handles specimens upon arrival at the laboratory.
Processes both routine and STAT specimens, according to protocol.
Processes and aliquots specimens to meet service goals.
Stores specimens in the appropriate location and maintains the integrity of the specimens at all times.
Retrieves specimens for add on.
Identifies, labels and processes specimens for testing, while following all standard operating and safety procedures.
Answers the telephone promptly and courteously.
Maintains a clean and well-stocked work area.