Lab Supervisor

Certified Group • Omaha, NE

2d

About The Position

The Laboratory Services Supervisor provides frontline leadership and oversees the daily execution of laboratory operations. This hands-on role ensures accurate, compliant, and timely testing across assigned disciplines such as Microbiology, Chemistry, Sample Intake, and Media Preparation. The supervisor leads laboratory technicians, drives workflow efficiency, maintains quality standards, and ensures a safe and productive work environment. The role supports consistent results aligned with productivity, quality, customer service, and safety expectations.

Certified Group partners with customers to deliver scientific solutions and expertise. Its network of more than 30 North American and European laboratories serves food and beverage, dietary supplement, cosmetics, OTC, tobacco and nicotine, cannabis, and hemp industries. Its brands provide laboratory testing, regulatory consulting, certification, and audit services.

Requirements

• Bachelor’s degree in Microbiology or the biological sciences.
• Minimum 3 years of experience leading an hourly workforce in an operations environment.
• Strong understanding of quality and safety standards.
• Ability to interpret technical and regulatory documents.
• Excellent written and verbal communication skills.
• Strong problem-solving and decision-making abilities.
• Experience working in fast-paced, dynamic environments.
• Working knowledge of statistical concepts and data interpretation.
• Ability to apply mathematical concepts such as percentages, ratios, and proportions.
• Ability to stand, walk, and perform repetitive tasks for extended periods.
• May occasionally lift up to 50 pounds.
• Ability to work a schedule that may include nights and weekends based on business needs.
• Ability to work in laboratory conditions involving chemicals, biological materials, and varying noise levels.
• Required use of personal protective equipment (PPE).

Nice To Haves

• Experience in commercial laboratory testing or manufacturing, such as food, cosmetics, or tobacco.

Responsibilities

• Ensure adherence to SOPs, ISO 17025 standards, GLP, and regulatory requirements.
• Maintain data integrity, accurate testing, and proper documentation.
• Coach team members on quality control and laboratory best practices.
• Prepare the laboratory and staff for internal and external audits.
• Maintain a clean, organized, and compliant laboratory environment.
• Promote and enforce a strong culture of safety.
• Lead daily operational huddles to align on priorities, staffing, and workflow.
• Manage sample tracking, data entry, and reporting through LIMS.
• Allocate staffing based on testing volume and priorities.
• Identify and drive process improvements to increase efficiency and throughput.
• Maintain performance in a fast-paced, deadline-driven environment.
• Supervise and develop a team of laboratory technicians.
• Foster a high-performance, accountable, and engaging team culture.
• Conduct performance reviews and regular one-on-one coaching conversations.
• Support employee growth through training and career development.
• Manage staffing plans, scheduling, and workforce planning.
• Drive retention through engagement and development initiatives.
• Ensure timely and accurate reporting of results.
• Escalate out-of-specification results appropriately.
• Support resolution of client inquiries and concerns.
• Maintain professionalism in customer interactions.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager