Lab Supervisor - ASCP Certified with New York State License - Generalist or Hematology Background Preferred
About The Position
Cielo is recruiting on behalf of Quest Diagnostics for a Lab Supervisor with a hematology or generalist background. The supervisor leads approximately 25 laboratory professionals and oversees quality across the assigned health system. This is a hands-on leadership role focused on coaching, problem-solving, and quality oversight rather than performing bench work. The supervisor also serves as a trusted technical resource for physicians and clients. Responsibilities include staff supervision and development, quality assurance and quality-control oversight, and ensuring laboratory equipment and instrumentation are properly maintained and performing. The supervisor handles physician and client inquiries about results, communicates technical information clearly and professionally, and works to meet and exceed customer expectations. Quest Diagnostics is described as a nationally recognized leader in laboratory medicine that invests in its leaders and offers career growth and professional advancement opportunities. The position offers a six-figure salary and a strong benefits package.
Requirements
- Bachelor’s degree in a science field of study.
- At least 4 years of clinical laboratory experience.
- ASCP certification.
- New York State License.
- Specialized knowledge of electrophoresis and ANA testing, with the ability to discuss the technical details fluently.
- Strong leadership, communication, and customer-service skills.
Nice To Haves
- Generalist or hematology background preferred.
Responsibilities
- Directly supervise approximately 25 staff, including scheduling, daily huddles, and ongoing staff development.
- Coach, mentor, and develop the team while promoting accountability, collaboration, and continuous improvement.
- Remain visible and engaged on the floor, supporting staff in day-to-day operations.
- Serve as the department’s first line of quality assurance oversight.
- Oversee quality control of automated processes.
- Ensure proper maintenance and performance of laboratory equipment and instrumentation during the analytical phase.
- Serve as a knowledgeable point of contact for physicians and clients regarding results and inquiries during the post-analytical phase.
- Communicate complex technical information clearly and professionally.
- Meet and exceed customer expectations.
Benefits
- Strong benefits package.
- Professional development and advancement opportunities.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
