Lab Secretary - Milford Regional, Northbridge Outpatient Site - Per Diem

UMass Memorial Health•Northbridge, MA

21h•Onsite

About The Position

This position may have a signing bonus available. A member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver – regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 20,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Cordially greets and receives patients, ascertains their needs and appropriately directs patients. Has command of computer, uses telephone courteously, performs clerical duties and registers, receives, enters, centrifuges and distributes specimens. Has knowledge of laboratory testing and tubes.

Requirements

High school diploma
Medical terminology and typing course.

Nice To Haves

1-2 years Medical Secretarial preferred.

Responsibilities

Demonstrates a high degree of organizational skills.
Organizes work in anticipation of changes in work flow.
Efficiently maintains all files.
Ability to multitask.
Assists in making sure all areas in the lab are organized and clean.
Responsible for accurately sending results.
Promptly faxes results when required.
Ensures all electronic results have gone through appropriately.
When Electronic fax does not go through will print out results and manually fax over results.
Utilizes telephone courtesy.
Answers departmental telephone calls promptly, courteously and efficiently.
Answers requests for results promptly.
Routes calls appropriately.
Ensure proper registration.
Accurately and promptly registers patients.
Is able to troubleshoot printer issues.
Able to troubleshoot Registration issues.
Has a command of the computer system.
Locates desired information quickly.
Attains accuracy and speed at the keyboard.
Navigates through the system efficiently.
Has a good knowledge of test dictionaries and panels.
Orders correct tests.
Call hospital floor or physician’s office for clarification when needed.
Creates label stickers; combines and cancels as needed.
Orders add-ons appropriately and follows up with floors when issues arise.
Orders all swabs.
Receives specimen in the computer.
Follows department protocol in distributing specimen samples within the lab.
Labels tubes correctly.
Centrifuges tubes appropriately.
Prioritizes specimen distribution as required.
Ability to load Blood Culture analyzer.
Receives all batches in a timely manner after they have arrived.
Ensures the unreceived list is taken care of at the end of every shift.
Accepts all drop offs from nurse draws ensuring patient identifiers match on specimen(s) and requisition.
Demonstrates the minimum knowledge, skills, and ability necessary to provide care for the age groups specific to the department and/or work area.
Applies knowledge of stages of growth and development to the care given to patients.