Technical/Environment - Lab & Quality Supervisor

ERCO Worldwide•Port Edwards, WI

10d

About The Position

ERCO Worldwide is looking for a Lab & Quality Supervisor to join our Port Edwards team! The successful candidate will provide leadership and direction in laboratory and product quality assurance, lab instrumentation troubleshooting, and technical customer support. This supervisor will oversee a team of four Laboratory Technicians (and occasional interns) and coach operators to ensure all analytical procedures are performed in accordance with ERCO standards and practices. The role is responsible for maintaining compliance with ISO 9001 quality requirements, industrial health and safety regulations, and the Food Safety program. Additionally, the supervisor will support the Environmental/Technical Manager with environmental compliance activities, including sampling, monitoring, and data analysis.

Requirements

A Bachelor’s degree in a relevant field—such as Inorganic Chemistry—or equivalent specialization with experience in analytical laboratory instrumentation (e.g., ICP, IC, GC, automated and manual titration, AA, pH, and conductivity) is required.
A minimum of 6–10 years of proven experience managing a manufacturing laboratory, including supervising teams of fewer than five employees. Experience supporting operations and maintenance teams in identifying causes and corrective actions related to previously unknown residues or chemical byproducts is essential.
Demonstrated experience working with R&D or external laboratories to assist plant personnel in interpreting analytical results is required.
Proven work experience leading, supervising and coaching lab technicians.
Experience with FSMA compliance and LIMS database systems is required.
Certification or experience as an ISO Internal Auditor is required, with ISO 9001 being preferred.
Strong health and safety mindset
Strong relationship builder – collaborative, team-builder
Focused and results driven, transparent, and articulate
Drives continuous improvement
Resilient – can adapt to changing environments/technology
Proactive – takes initiative, creative, stays ahead of the curve, enthusiastic, inspirational

Responsibilities

Process Control & Management of the Day-to-Day Operation of the Plant Analytical Lab
Lead a Team of 4 Lab Technicians (Process Chemists)
Ensure laboratory compliance with safety & environmental standards and regulations
Administer all laboratory & hygiene regulatory reporting protocols to meet deadlines provided in regulations & permits
Champion Lab Housekeeping for direct reports
Administer a safety program for lab specific issues
Annually certify lab procedures per environmental regulations
Schedule analytical work to address the needs of production process & product distribution
Maintain the plant LIMS system to support plant activities and ensure results are accessible and auditable
Serve as Quality Assurance Coordinator and Lead Auditor for Plant ISO 9001 compliance.
Development & maintenance of plant analytical methods
Manage Lab equipment to ensure reliable results
Specify equipment & materials for environmental & lab processes to ensure reliability
Monitor lab & environmental equipment reliability to determine optimum life through PM’s
Manage lab equipment calibration for critical equipment per ISO standards & environmental compliance
Maintain Food Safety Program (FSMA) compliance
Technical support for customers, ERCO customer service, & ERCO sales group on the safe use, handling, transportation & disposition of Chlor-Alkali products supplied by ERCO Worldwide (USA). The position evaluates & resolves customer complaints, issues & problems related to the use & performance of products to mutual satisfaction & in a way that prevents recurrence of the problem.
Co-ordinates with the Corporate Logistics Compliance Department on customer education of Responsible Care® Product Stewardship related to environment & health risk associated with the handling & use of products
Supports customers’ needs by analyzing Customer Opportunity Reports that are generated against the Chlor-Alkali division & report metrics to the Chlor-Alkali business unit.