Lab Quality Coordinator

Intermountain Health
Onsite

About The Position

Under the direction of the CLIA Laboratory Director and Lab Quality Management, the Quality Assurance Coordinator supports a comprehensive QA/QM program which assures compliance with all applicable regulatory accrediting agencies and responding with any needed corrective action. What does it mean to be a caregiver with Intermountain? Check out this video and learn more and discover the “Power of We.”

Requirements

  • Associate or bachelor’s degree in a chemical, biological or clinical laboratory/medical laboratory science.
  • Education must be obtained through an accredited institution. Degree will be verified.
  • MLT/MLS(ASCP) certification or equivalent
  • Three years of technical laboratory or laboratory quality assurance experience
  • Computer literacy
  • Communication
  • Regulatory knowledge
  • Laboratory Techniques and Protocols
  • Documentation
  • Report writing
  • Working Independently
  • Critical thinking
  • Driving
  • Ongoing need for employee to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs.
  • Frequent interactions with providers, colleagues, customers, patients/clients and visitors that require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately.
  • Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc.
  • For roles requiring driving: Expected to drive a vehicle which requires sitting, seeing and reading signs, traffic signals, and other vehicles.

Nice To Haves

  • Certification or training with quality assurance theory and tools
  • Five years of technical laboratory experience

Responsibilities

  • Promotes and supports the One Intermountain philosophy.
  • Developing and implementing a standard quality program.
  • Oversite of document control and SOP development, review and updates.
  • Monitoring and ensuring adherence to laboratory training and competency program.
  • Ensuring improved, system-wide integration of policies, procedures and competencies.
  • Keeping current on regulatory and compliance issues and communicating updates and changes to laboratory leadership.
  • Tracking and reporting errors, KPIs, system monitors and metrics through auditing and implementing quality improvement tools.
  • Oversite of lab applications related to error management, quality assurance and education.
  • Supports lab leadership in proficiency testing, validations, correlations, calibrations, instrument implementation, error documentation, root cause analysis and change control.
  • Supports and manages accrediting body (i.e. CAP, CLIA, AABB, FDA, etc.) applications/updates, coordinates inspections and oversees responses to deficiencies from on-site inspections.

Benefits

  • Generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.
  • Up-front tuition coverage paid directly to the academic institution through the PEAK program.
  • 100+ learning options to choose from, including undergraduate studies, high school diplomas, and professional skills and certificates.
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