Lab Operations Analyst I (Tuesday to Saturday 12pm-830pm) HYBRID: Chicago, IL

Tempus AI•Chicago, IL

6d•Hybrid

About The Position

Tempus is seeking a passionate Lab Operations Analyst to join their team, focusing on precision medicine and advancing the healthcare industry. This hybrid role requires 3 days onsite in Chicago, IL, and involves managing samples in the Laboratory Information Management System (LIMS) to ensure efficient specimen processing. The company aims to redefine how genomic data is used in clinical settings by connecting an ecosystem of real-world evidence to provide actionable insights to physicians. The laboratory operations team is dedicated to developing state-of-the-art techniques for processing, creating, and interpreting vast amounts of genomic and molecular data.

Requirements

4 year college degree in Biological Sciences or similar is preferred
Exceptional customer service skills and strong interpersonal skills
Highly organized and systematic, superb attention to detail and ability to complete tasks with a high degree of accuracy
Show initiative and ability to work as part of a high-level team while working independently
Proven ability to learn new skills quickly and adapt to new processes smoothly

Responsibilities

Managing samples in the laboratory information management system (LIMS) and ensuring quick and efficient specimen processing
Developing a firm understanding of internal lab processes and databases with respect to pharmaceutical and partner ops projects
Communicating directly with various members of pharma/partner ops departments to provide clarity on specimen status, delays, and expected completion dates
Responding to inquiries by email, slack and in person quickly and professionally
Tracking and managing progress on pharma/partner ops laboratory projects
Participating in monitoring audits of sample status and prevention of delays
Monitoring high priority orders to ensure customer satisfaction and retention