Lab Operations Analyst I HYBRID: Chicago, IL (Tuesday to Saturday 12:00pm-8:30pm)

Tempus AI•Chicago, IL

32d•Hybrid

About The Position

Passionate about precision medicine and advancing the healthcare industry? Recent advancements in underlying technology have finally made it possible for AI to impact clinical care in a meaningful way. Tempus' proprietary platform connects an entire ecosystem of real-world evidence to deliver real-time, actionable insights to physicians, providing critical information about the right treatments for the right patients, at the right time. Laboratory Operations Analyst: Shift: Tuesday to Saturday 12:00pm-8:30pm This is a hybrid role so it requires 3 days onsite at our office in Chicago, IL With the advent of genomic sequencing, we can finally decode and process our genetic makeup. We now have more data than ever before but providers don't have the infrastructure or expertise to make sense of said data. Here at Tempus, we believe the greatest promise for the detection and treatment of cancer lies in the deep understanding of molecular activity for disease initiation, progression, and efficacious treatment based on the discovery of unique biomarkers. We're on a mission to connect an entire ecosystem to redefine how genomic data is used in clinical settings. We're looking to build a laboratory operations team who are passionate and focused on developing state of the art techniques to processing and creating and interpreting vast amounts of genomic and molecular data.

Requirements

4 year college degree in Biological Sciences or similar is preferred
Exceptional customer service skills and strong interpersonal skills
Highly organized and systematic, superb attention to detail and ability to complete tasks with a high degree of accuracy
Show initiative and ability to work as part of a high-level team while working independently
Proven ability to learn new skills quickly and adapt to new processes smoothly

Responsibilities

Responsible for managing samples in the laboratory information management system (LIMS) and ensuring quick and efficient specimen processing
Develop a firm understanding of internal lab processes and databases with respect to pharmaceutical and partner ops projects.
Communicate directly with various members of pharma/partner ops departments to provide clarity on specimen status, delays, and expected completion dates
Respond to inquiries by email, slack and in person quickly and professionally
Responsible for tracking and managing progress on pharma/partner ops laboratory projects
Participate in monitoring audits of sample status and prevention of delays
Monitor high priority orders to ensure customer satisfaction and retention