Lab Manager

Labcorp•Fairhope, AL

2d•Onsite

About The Position

Labcorp is seeking a Laboratory Manager to join our team in Fairhope, AL. This role directs the daily operational activities of the department, including both technical and non-technical operations. The Lab Manager effectively manages staffing, monitors the production schedule to ensure adequate coverage and proper use of overtime, and adjusts as needed. This position directly supervises, trains, and mentors supervisors, with responsibility for all departmental staff. The goal is to ensure the diagnostics laboratory provides market-leading service levels, meeting client needs and corporate service metrics for Turnaround Time (TAT). The manager resolves client inquiries and operational issues by consulting with various directors and leadership. Ensuring compliance with corporate, state, and federal regulatory requirements (CAP, CLIA, State, ISO, etc.) related to personnel safety, quality of laboratory testing, and professional conduct is crucial. The role also involves assisting with developing and implementing laboratory procedures and equipment installations, managing staff through hiring, performance management, training, and development, and ensuring effective communication with leadership, clients, sales, corporate operations, and all departmental staff. Conducting departmental meetings and investigating deviations to ensure effective corrective action are also key responsibilities. Maintaining technical knowledge in the assigned department(s) is required.

Requirements

Bachelor’s degree in Chemical or Biological science, Clinical Laboratory Science or Medical Technology
5 years of experience or more as a Technologist in a clinical diagnostics laboratory

Nice To Haves

1 year or more of leadership experience managing several direct reports
1 year or more of experience managing people leaders
ASCP or AMT certification
In lieu of education requirements listed above, non-traditional degrees with applicable science credits that meet CLIA standards may meet education requirements
Experience in a high volume clinical laboratory environment is preferred
Strong working knowledge of CLIA, CAP and relevant state regulations
Understanding of laboratory operations as well as policies and procedures
Proven success in training and developing both technical and non-technical employees
Ability to problem solve and provide solutions under minimal supervision

Responsibilities

Direct the daily operational activities of the department name; both the technical and non-technical operations
Effectively manage the staffing of the department and monitor the production schedule to ensure adequate coverage and proper use of overtime, and adjust as needed
Directly supervisor, train, and mentor supervisors along with responsibility for all departmental staff
Ensure the diagnostics laboratory provides market leading service levels, meeting the needs of our clients and corporate service metrics established for TAT
Resolve client inquiries and operational issues in a timely manner by consulting with the Medical Director, Technical Director, QA, managers, discipline directors, laboratory directors or corporate operations
Ensure laboratory is compliant with corporate, state and federal regulatory requirements (CAP, CLIA, State, ISO, etc) related to personnel safety and quality of laboratory testing as well as professional conduct
Assist with developing and implementing laboratory procedures and installation of equipment and methods
Manage staff including hiring qualified employees, performance management, training and development
Ensure effective communication with leadership, clients, sales, corporate operations and all departmental staff
Conduct departmental meetings and ensure appropriate departmental communication
Investigate deviations from established procedures to ensure effective corrective action
Maintain technical knowledge in the assigned department(s) for the laboratory testing