Lab Manager

Labcorp•Franklin, TN

About The Position

Labcorp is seeking a Laboratory Manager to join its team in Johnson City, Tennessee. The role directs daily technical and non-technical department operations, manages staffing and production schedules, and oversees supervisors and departmental employees. The manager ensures the diagnostics laboratory meets client service levels and corporate turnaround-time metrics, resolves client inquiries and operational issues, and maintains compliance with applicable corporate, state, and federal regulations. The position also supports laboratory procedures, equipment and methods, employee development, communication, and corrective action.

Requirements

Bachelor’s degree in Chemical or Biological Science, Clinical Laboratory Science, or Medical Technology; qualifying non-traditional degrees with applicable science credits meeting CLIA standards may also satisfy the education requirement.
At least 5 years of clinical laboratory testing experience.
Tennessee Supervisor license.
At least 1 year of experience supervising or leading a team.
Understanding of laboratory operations, policies, and procedures.
Experience working in a high-volume laboratory environment.
Strong working knowledge of CLIA, CAP, and relevant state regulations.
Proven ability to train and develop technical and non-technical employees.
Ability to work independently and as part of a team.
Computer proficiency and familiarity with laboratory information systems.
Strong attention to detail, communication, and organizational skills.
Ability to problem-solve and provide solutions with minimal supervision.
Ability to make decisions in a changing environment.
Ability to handle the physical requirements of the position.
Ability to pass a standardized color blindness test.
Flexibility to work overtime or other shifts depending on business needs.

Nice To Haves

At least 1 year of experience managing people leaders.
ASCP or AMT certification.

Responsibilities

Direct the daily technical and non-technical operational activities of the department.
Manage departmental staffing and monitor production schedules to ensure adequate coverage and appropriate use of overtime; adjust as needed.
Directly supervise, train, and mentor supervisors, and oversee all departmental staff.
Ensure the diagnostics laboratory meets client needs and corporate service metrics, including turnaround-time targets.
Resolve client inquiries and operational issues in a timely manner, consulting appropriate medical, technical, quality, management, laboratory, and corporate operations personnel.
Ensure the laboratory complies with corporate, state, and federal requirements related to personnel safety, testing quality, and professional conduct, including CAP, CLIA, state, and ISO requirements.
Assist with developing and implementing laboratory procedures and installing equipment and methods.
Manage staff, including hiring, performance management, training, and development.
Maintain effective communication with leadership, clients, sales, corporate operations, and departmental staff.
Conduct departmental meetings and ensure appropriate communication within the department.
Investigate deviations from established procedures and ensure effective corrective action.
Maintain technical knowledge in the assigned laboratory department or departments.