Lab Manager, Point of Care, UofL Hospital

UofL Health • Louisville, KY

6d • Onsite

About The Position

The Manager, Laboratory collaborates with the Medical Director(s) and Laboratory Director and provides oversight for the technical, fiscal, and administrative operation and the proper performance of all procedures in assigned departments/sections for the clinical and anatomical laboratories. The Manager shall comply with standards and accrediting bodies included but not limited to AABB, CAP, CLIA, FDA, and JCAHO.

Requirements

• Bachelor’s degree in Clinical Laboratory Science or related area (required)
• Three (3) years in a position with leadership responsibilities (required)
• Must be able to communicate effectively in both verbal and written formats; utilizes professional written and oral communication to obtain desired outcomes with internal and external partners
• Able to critically think through complex patient situations and implement effective solutions
• Able to assist others in developing clinical reasoning skills
• Must be proficient using system computer applications, including Cerner
• Proficient in Microsoft Excel, Word, Powerpoint.
• Must be able to learn other relevant system used for finance, budgeting, HR, and other programs
• Demonstrates a commitment to service, organization values and professionalism through appropriate conduct and demeanor at all times
• Maintains confidentiality and protects sensitive data at all times
• Adheres to organizational and department specific safety standards and guidelines
• Works collaboratively and supports efforts of team members
• Demonstrates exceptional customer service and interacts effectively with physicians, patients, residents, visitors, staff and the broader health care community

Nice To Haves

• Five (5) years in a position with leadership responsibilities (preferred)
• Medical Technologist under CLIA, MT (ASCP), MT (AMT) HEW or equivalent (preferred)

Responsibilities

• Ensures that direct reports complete compliance, education, licensure and certification requirements
• Completes and submits all evaluations by due date
• Monitors employee satisfaction and develops section strategies to improve employee satisfaction and retain employees
• Completes Request for Positions and IT access for new and current staff
• Monitors staff to ensure appropriate levels and skill mix while meeting productivity targets
• Ensures that payroll and the documentation of attendance and tardiness follows HR Standards
• Ensures that all sections meet accreditation and compliance standards; ensures that all laboratory functions are consistent with Hospital Compliance guidelines
• Reviews, investigates, and responds to all monthly management reports
• Maintains laboratory Chargemaster including CDMs, CPT’s, Revenue Codes, Insurance Codes and Pricing; ensures that all questionable test orders are reviewed for medical necessity and appropriateness
• Monitors, trends, and reviews all Quality Improvement indicators and Focus Studies
• Monitors quality control and proficiency testing for departments supervised.
• Assists in development of budget(s) and monitors, and meets budget expectations for assigned cost centers, documenting any variances; develops annual capital and operating budget for sections supervised with input from Medical Director(s)
• Provides oversight to all procedures within the department as defined in the Procedure Manuals
• Reviews, resolves, and responds to incident and patient safety reports
• Attends daily Hospital Safety Huddles and leads daily Laboratory Safety Huddles
• Creates a culture of teamwork; establishes and leads effective work groups and teams
• Communicates with staff consistently through Shift Logs, e-mails, meetings, Bulletin Boards, etc
• Recommends and implements improvements necessary to achieve operational goals and to improve patient outcomes
• Identifies opportunities for and implements operational efficiencies to save cost for organization
• Adheres to regulatory requirements and policies/procedures making a consistent effort to meet and improve quality and to ensure patient safety outcomes; seeks ways to improve care and communicate with leaders when safety concerns are identified
• Supports and participates in Nursing and Medical Staff committees as needed. Active participation and engagement are required
• Maintains compliance with all company policies, procedures and standards of conduct
• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times
• Performs other duties as assigned

Benefits

• UofL Health Core Expectation: At UofL Health, we expect all our employees to live the values of honesty, integrity and compassion and demonstrate these values in their interactions with others and as they deliver excellent patient care by: Honoring and caring for the dignity of all persons in mind, body, and spirit, Ensuring the highest quality of care for those we serve, Working together as a team to achieve our goals, Improving continuously by listening, and asking for and responding to feedback, Seeking new and better ways to meet the needs of those we serve, Using our resources wisely, Understanding how each of our roles contributes to the success of UofL Health

What This Job Offers

• Job Type: Full-time
• Career Level: Manager