Lab Coordinator
About The Position
The Lab Coordinator is responsible for the end-to-end scheduling, coordination, hosting, and operation of the GMLx BioSkills laboratory environment. This role owns daily lab operations while ensuring compliance with quality, safety, and regulatory standards. The coordinator serves as a primary customer-facing resource, responsible for preparing quotes, coordinating services, and supporting customers on a day-to-day basis. This position also oversees the receipt, purchasing, setup, and maintenance of all materials, equipment, and tissue required to successfully host BioSkills lab events.
Requirements
- Associate’s or Bachelor’s degree in a scientific, medical, technical, or related field, or equivalent experience.
- Experience working in a laboratory, healthcare, medical device, or regulated environment.
- Strong organizational, scheduling, and customer communication skills.
- Ability to manage multiple priorities in a fast-paced environment.
- Comfortable working in a clinical or laboratory setting and handling biological materials in compliance with safety standards.
Nice To Haves
- Experience with BioSkills labs, cadaver labs, or surgical education environments.
- Familiarity with medical devices, surgical instruments, and implant systems.
- Experience preparing quotes, supporting customers, or working in a service-based operational role.
- Knowledge of OSHA, FDA, and tissue handling regulations.
Responsibilities
- Schedule, coordinate, and host BioSkills lab events.
- Serve as the primary point of contact for lab requests.
- Coordinate with sales, marketing, education, operations, and logistics teams to ensure labs are properly supported and prepared.
- Prepare the BioSkills environment prior to each event and provide on-site support to visiting surgeons, clinicians, sales representatives, and internal teams.
- Prepare and issue quotes for BioSkills lab services.
- Support post-event follow-up related to invoicing, adjustments, and customer questions.
- Receive, verify, and properly handle all goods and biological tissue required for lab events in accordance with safety, quality, and compliance standards.
- Purchase and procure items necessary to support lab operations and events.
- Maintain the BioSkills laboratory environment to meet internal quality standards and applicable regulatory requirements (e.g., OSHA, FDA, and internal quality systems).
- Enforce controlled access to the BioSkills environment and prevent unauthorized use of instruments, devices, or materials.
- Support audits, inspections, and internal reviews related to the BioSkills facility.
- Identify and implement opportunities to improve lab processes, efficiency, compliance, and customer experience.
- Support cross-functional initiatives related to education, sales support, training, and operational excellence.
- Support shipping, receiving, assembly, and distribution activities for instruments, implants, equipment, and lab materials.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Education Level
Associate degree
