Lab Associate II

Quest Diagnostics•Redlands, CA
•$25 - $27•Onsite

About The Position

This non-licensed position supports laboratory operations by preparing, processing, organizing, and transporting specimens; assisting with testing activities and equipment maintenance; maintaining supplies and records; and supporting quality control and process improvement. The role follows applicable policies and procedures, maintains client confidentiality, and complies with health and safety requirements, including use of personal protective equipment. The position is based in Redlands, California, and is scheduled Monday through Friday from 11:00 AM to 7:30 PM. Other duties may be assigned; the listed responsibilities are not exhaustive.

Requirements

  • For Lab Associates in Histopathology or Cytology: at least 1 year of histopathology, cytology, or other laboratory experience.
  • For Lab Associates in Histopathology or Cytology: at least 1 year of experience handling Protected Health Information (PHI) and other patient information using a Laboratory Information System (LIS).
  • High school diploma or equivalent, with a minimum of 2–3 years of laboratory experience.
  • Working knowledge of reagent stability and storage.
  • Awareness of factors that influence test results.
  • Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
  • Communication and interpersonal skills to deal courteously and effectively with management, coworkers, and clients.
  • Ability to lift and carry objects: 1–10 pounds frequently, 11–25 pounds occasionally, and 26–50 pounds seldom; objects exceeding 50 pounds must not be lifted or carried without assistance.
  • Ability to perform repetitive tasks with the dominant hand.
  • Ability to sit and/or stand for long periods.
  • Good eye-hand coordination.

Nice To Haves

  • Two to three years of laboratory experience preferred.
  • Bachelor’s degree in Biological Science or Chemistry preferred; coursework toward another life science degree will be evaluated.
  • Strong typing skills desirable.
  • Other automation skills helpful.

Responsibilities

  • Prepare and organize samples for testing, including sample racking, aliquoting, and tube preparation.
  • Label, handle, process, prepare, transport, and store specimens.
  • Identify sample problems and assist in resolving service and production issues.
  • Prepare testing equipment, assist with preventive maintenance, and notify appropriate technical staff of equipment problems.
  • Assist licensed personnel in California, or a delegated supervisor outside California, with pre-analytic and post-analytic testing activities in a licensed clinical laboratory, excluding trainees.
  • Prepare pre-analytical reagents and controls using automated or fixed-volume measuring devices, and submit documentation for approval to use.
  • Prepare and maintain accurate reagent or media records using established procedures, formulas, stock solutions, and fixed-volume measuring devices.
  • Maintain consumable inventory, including ordering, receiving, logging, dating, storing, rotating, and restocking reagents and supplies; perform inventory of laboratory items and equipment.
  • Sort and accession incoming specimens into the appropriate laboratory information system (LIS) and deliver them to the designated testing platform or department.
  • Enter data or transcribe previously recorded results into a computer for data reduction and preparation for licensed personnel review.
  • Tally workload data and prepare reports as requested.
  • Assist with quality control procedures.
  • Prepare protocols, logs, and other appropriate documents.
  • Identify specimen problems and resolve them appropriately or elevate them to licensed personnel in California or a delegated supervisor outside California.
  • Assist a licensed person with validation verifications and other Research and Development activities, as applicable.
  • Train other Lab Associates and support training programs, where applicable.
  • Suggest improvements to efficiency and productivity, provide feedback, and serve as a resource for process improvement.
  • Demonstrate accountability and collaboration in daily activities.
  • Answer and transfer phone calls or take accurate messages while maintaining client confidentiality.
  • Help keep laboratory areas neat, clean, and organized.
  • Comply with health and safety policies, procedures, and practices, including required use of personal protective equipment.
  • Perform other duties as assigned.

Benefits

  • Day 1 medical, supplemental health, dental, and vision benefits for full-time employees working 30 or more hours.
  • Well-being programs.
  • Annual no-cost Blueprint for Wellness health assessment program.
  • healthyMINDS mental health program.
  • Vacation and Health/Flex Time.
  • Six holidays plus one “MyDay” off.
  • FinFit financial coaching and services.
  • 401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
  • Employee stock purchase plan.
  • Life and disability insurance, with a buy-up option.
  • Flexible Spending Accounts.
  • Annual incentive plans.
  • Matching gifts program.
  • Education assistance through MyQuest for Education.
  • Career advancement opportunities.
  • Potential annual performance bonus compensation.
  • Potential shift differential of 10% for some or all hours worked on second shift and 15% for some or all hours worked on third shift.
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