Lab Associate II

Quest Diagnostics•Redlands, CA

1d•Onsite

About The Position

The Lab Associate II is a non-licensed position that provides general support for laboratory operations while following applicable policies and procedures. The role prepares and processes specimens and laboratory materials, supports testing activities and equipment maintenance, maintains inventory and records, and assists licensed personnel or a delegated supervisor with pre-analytic and post-analytic activities. The position also supports quality control, training, process improvement, and the organization and safety of laboratory areas. This position is based in Redlands, California, and works Monday through Friday from 11:00 AM to 7:30 PM. The pay range is $24.60–$26.90 per hour. Employees may be eligible for shift differential for some or all hours worked on second or third shift. Annual performance bonus compensation may also be available.

Requirements

For Lab Associates in Histopathology or Cytology: one year of histopathology, cytology, or other laboratory experience.
For Lab Associates in Histopathology or Cytology: one year of experience handling Protected Health Information (PHI) and other patient information using a Laboratory Information System (LIS).
High school diploma or equivalent with a minimum of 2–3 years of laboratory experience.
Working knowledge of reagent stability and storage.
Awareness of factors that influence test results.
Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
Communication and interpersonal skills to deal courteously and effectively with management, coworkers, and clients.
Ability to perform duties that may involve lifting and carrying objects: 1–10 pounds frequently, 11–25 pounds occasionally, and 26–50 pounds seldom; objects over 50 pounds must not be lifted or carried without assistance.
Ability to perform repetitive tasks with the dominant hand.
Ability to sit and/or stand for long periods.
Good eye-hand coordination.

Nice To Haves

Two to three years of laboratory experience.
Bachelor’s degree in Biological Science or Chemistry; coursework in another life science degree will be evaluated.
Strong typing skills.
Other automation skills.

Responsibilities

Prepare and organize samples for testing, including sample racking, aliquoting, and tube preparation.
Label, handle, process or prepare, transport, and store specimens.
Identify sample or specimen problems and resolve them appropriately or escalate them to licensed personnel or a delegated supervisor as applicable.
Demonstrate problem-solving ability on service and production issues.
Prepare testing equipment, assist with preventive maintenance, and notify appropriate technical staff of equipment problems.
Assist licensed personnel in California, or a delegated supervisor outside California, with pre-analytic and post-analytic testing activities in a licensed clinical laboratory.
Prepare pre-analytical reagents and controls using automated or fixed-volume measuring devices and submit documentation for approval.
Prepare and maintain complete and accurate reagent or media records using established procedures, formulas, stock solutions, and fixed-volume measuring devices.
Maintain inventory of consumable items, reagents, and supplies; order, unpack, log, date, store, and rotate stock.
Perform inventory of laboratory items, including restocking benches and equipment inventory.
Sort and accession incoming specimens into the appropriate Laboratory Information System (LIS), then deliver them to the designated testing platform or department.
Enter data or transcribe previously recorded results into a computer for data reduction and preparation for licensed personnel review.
Tally workload data and prepare reports as requested.
Assist with quality control procedures and prepare protocols, logs, and other appropriate documents.
Assist licensed personnel with validation verifications and applicable Research and Development activities.
Train other Lab Associates and support training programs where applicable.
Suggest ways to improve efficiency and productivity, provide consistent feedback, and serve as a resource for process improvement.
Demonstrate leadership through accountability and collaboration in daily activities.
Answer phones, transfer calls, and take accurate messages.
Maintain the confidentiality of client information.
Help keep laboratory areas neat, clean, and organized.
Comply with health and safety policies, procedures, and practices, and use required personal protective equipment.
Perform other duties as assigned.

Benefits

Day 1 medical, supplemental health, dental, and vision coverage for full-time employees who work 30 or more hours.
Well-being programs.
Annual no-cost health assessment program.
Blueprint for Wellness healthyMINDS mental health program.
Vacation and Health/Flex Time.
Six holidays plus one MyDay off.
FinFit financial coaching and services.
401(k) pre-tax and/or Roth IRA with company match up to 5% after 12 months of service.
Employee stock purchase plan.
Life and disability insurance, with buy-up option.
Flexible Spending Accounts.
Annual incentive plans.
Matching gifts program.
Education assistance through MyQuest for Education.
Career advancement opportunities.
Potential annual performance bonus compensation.